Enterprise Business | Hospitality & Leisure

The hospitality industry is going digital, and the savviest businesses are positioning themselves at the forefront of the industry. They know the value of digital leadership.

Hotel, restaurant and café guests expect to be able to work as if they were in their offices. Online guests – including gamers and gamblers – want 24/7 availability. And anyone who needs to make a reservation before visiting will expect to be able to do that through your website or app. The key to opening this level of customer service lies in the quality, breadth and resilience of your IT infrastructure.

Now, you can have the tools to disrupt – or adapt to – this rapidly changing market. This is your chance to become a digital leader.

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We’re making it easy to adapt to digital. Connectivity means you can connect your till to your computer system, support reservations, sell tickets, manage inventory, report in real-time, order automatically, do your bookkeeping, plan reconciliation and allow mobile payments. And if your business lives in the ether, we can help support the resilience of your e-commerce functionality and help make sure your customers can pay you. It’s the future of hospitality.

Showing you understand your guests – and provide exactly what they want and need – is what marks you out from your competition. Our Advisory and Design Service can help you create the solution that works best for you, from guest WiFi to resilient infrastructure. Ditching impractical and costly traditional channels for our single network solution makes your business much more agile and flexible – and has a positive impact on customers.

We can provide you with fast upload and download speeds that your guests, customers and fans can enjoy. Plus, we can help you make sure your business WiFi remains separate from your guest WiFi, so that customers downloading huge files don’t impact business processes. It’s a smarter route to digital leadership.

We own one of the widest networks in the UK and operate more than 40 regional offices throughout the country. This means we’re well placed to help you support your staff wherever they are and can act quickly if any asset needs repair. Our mobile services and VPNs (virtual private networks) enable your staff to access data securely, from any location. And we can also help you monitor your most precious assets, with connectivity to support your CCTV and other monitoring equipment.

BT is scheduled to switch off its landline systems by 2025. By migrating your landlines to an internet-based communications system now, you can free yourself from the deadline. Explore our VoIP options – SIP Trunking and Cloud Voice – where you have the opportunity to run voice calls over your internet connection, as well as more traditional data and functionality like video conferencing and instant messaging.