Hospitality
Faster to better
customer experiences
Hospitality
Faster to better customer experiences
Take care of customers with
connections you can count on
You’re in the business of making people happy, and so are we. The moment you attract customers, we’re there at your side with fast, reliable broadband and slick mobile connections. We’ll give you a business edge and you’ll give your customers an experience they’ll come back for again and again.
See how Salut Wines unleashes its business
Check out how a reliable lightning-fast connection and flexible mobile helps Salut Wines
create the perfect atmosphere whilst looking after their customers.
Read the full case study of Salut Wines
Click if you want to go faster
Our business broadband gives you speeds up to 500Mbps.
See how fast you could go
How digital pays off
It’s all about the experience. A pub isn’t just a place for a drink. And a café isn’t just for coffee. Loyal customers come back because they love the atmosphere, the service and the sense of being cared for. With a lightning-fast, always-on business broadband connection, you can give them the service they deserve.
- Get the look
A lightning-fast connection makes it easy to build a website, helping you bring in more customers.
- Build a social presence
- Take a great photo, add a caption, upload. Simple.
- Great connections are key
- Maintain a constant dialogue with suppliers, so you’re always stocked up.
- Get your team kitted out
- With a business mobile or tablet your staff can keep an eye on reservations, take orders and keep each other updated so everything runs like a dream.
- Anything is possible, and we're here to prove it.
How digital pays off
It’s all about the experience. A pub isn’t just a place for a drink. And a café isn’t just for coffee. Loyal customers come back because they love the atmosphere, the service and the sense of being cared for. With a lightning-fast, always-on business broadband connection, you can give them the service they deserve.
- Get the look
A lightning-fast connection makes it easy to build a website, helping you bring in more customers.
- Build a social presence
Take a great photo, add a caption, upload. Simple.
- Great connections are key
Maintain a constant dialogue with suppliers, so you’re always stocked up.
- Get your team kitted out
With a business mobile or tablet your staff can keep an eye on reservations, take orders and keep each other updated so everything runs like a dream.
Connectivity Solutions - how we can help
Kick your hosting skills up a gear with our lightning-fast Voom Fibre broadband. It’s six times faster than BT and Sky, so you’ve already got an edge over the competition.
Because faster broadband opens the door to all kinds of opportunities, like:
- On-site TV, music streaming and customer WiFi
Customers love it. Plus, it’s only going to increase dwell time.
- Clever digital payments systems
Automatically collect transaction records safely, in one neat and tidy file.
- 99.9% reliable business broadband
Put your mind at rest. And if it does drop out, stay connected with 4G Back-up that’ll switch on instantly.
We've got mobile covered too
- Share data around
Our business mobile sharer plans give you one big pot of data to divide between your staff. If someone is running a pop-up and they run out of data, you can simply send them more.
- Or go Unlimited
- Make sure your team has all the data they need to smash it when they’re winning you new customers at that special event.
- Always on the go? Try MiFi Mobile Broadband
- Power your business with mobile broadband if you call the road home. Making sure card readers stay connected and your customers stay happy. Plus, you save mobile data for when you really need it.
- Take service to the next level with tablets
- Our business tablets are perfect for taking orders from your guests and checking stock.
Voom Fibre Broadband
Stay connected with the UK's fastest major business broadband provider
Business Mobile
Check out our great deals on business mobiles
Mobile Sharer Plan
Share data among as many of your team as you like
Mobile Broadband
Stay connected to your customers anywhere with a Huawei MiFi mobile broadband hub
Connectivity Solutions - how we can help
Kick your hosting skills up a gear with our lightning-fast Voom Fibre broadband. It’s six times faster than BT and Sky, so you’ve already got an edge over the competition.
Because faster broadband opens the door to all kinds of opportunities, like:
- On-site TV, music streaming and customer WiFi
Customers love it. Plus, it’s only going to increase dwell time.
- Clever digital payment systems
Automatically collect transaction records safely, in one neat and tidy file.
- 99.9% reliable business broadband
Put your mind at rest. And if it does drop out, stay connected with 4G Back-up that’ll switch on instantly.
We've got mobile covered too
- Share data around
- Or go Unlimited
- Always on the go? Try MiFi Mobile Broadband
- Take service to the next level with tablets
You get so many new opportunities. We can’t wait to show you.
Voom Fibre Broadband
Stay connected with the UK's fastest major business broadband provider
Business Mobile
Check out our great deals on business mobiles
Mobile Broadband
Stay connected to your customers anywhere with a Huawei MiFi mobile broadband hub
Read our case studies:
Check out how Ultra Education use great digital connectivity to empower young people through entrepreneurship. Take a look at the full case study.
Discover how great business broadband connectivity and superb customer service has helped Salut Wines go from strength to strength. Read the full case study now.
Take a look at the story of The Camden Watch Company and discover how great connectivity can empower a small creative business. Check out the full case study.
Call us to order
08000521135
Open Mon - Fri, 8am - 6pm / Excluding bank holidays
The legal stuff
Broadband General
Speeds referred to are download speeds. All prices subject to VAT at 20%. Subject to 24 months minimum term contract.
Ofcom Voluntary Business Broadband Speeds Code of Practise
Our business broadband speeds are advertised as ‘up to’ which means that whilst you should normally expect to receive the speeds as advertised, the actual speed you experience will be influenced by a number of factors and as a result it is possible that the speed you receive may be reduced.
Minimum Download Speed
The minimum download speed to your Virgin Media Business Hitron router should not fall below 50% Mbps. If this happens for three consecutive days or more and we are unable to fix the problem within 30 days of you reporting the problem to Virgin Media Business, you may have the right to exit your Virgin Media contract without penalty, for full information and terms please read our Speed Performance guide here.
Multiple static IP addresses
Requires additional router (not included). Inclusive Hitron router works with dynamic or single static IP addresses only.
Installation
Minimum cost of install is £50 per site. Excess construction charges may apply.
Keeping you connected
Our broadband cable network service availability level is 99.9% a year. If a problem arises and you can’t use your broadband for cable services, we’ll aim to restore your service within 24 hours following a fault.
Network Coverage
Voom Fibre & Voom 500 has 97% UK network coverage. To find out what speeds can be achieved in your area please pop your post code into our online speed checker.
Bundle with Phone Line [1]
Plans include UK calls to UK landlines (01, 02, 03) & UK mobile networks. Jersey, Guernsey and Isle of Man mobiles and premium rate telephone services or numbers are excluded from any call allowances. Inclusive text message and data allowances are for use in the UK only.
4G Back up
4G Back-up Service refers to the secondary internet connectivity provided to you via the 4G mobile network when there is a complete loss of connectivity to your business broadband service between the cable modem and Cable Modem Termination System (CMTS) as explained in clause 22 of these special terms.
4G mobile network means the 4G mobile network used to supply the 4G Start-up Service and 4G Back-up Service.
https://www.virginmediabusiness.co.uk/pdf/legal-documents/voom-fibre-special-terms.pdf
Our fastest widely available speeds are up to 6x faster than BT and Sky’s
Based on fastest widely available advertised download speeds (Voom Fibre speeds of up to 500 Mbps vs average speed 76Mbps for BT Superfast Fibre Essential and 76Mbps for Sky Superfast Business Fibre).
The UK's fastest major business broadband provider
Based on comparison of fastest widely available Voom Fibre business services versus widely available business services from other internet providers.
Speeds referred to are download speeds. All prices subject to VAT at 20%. Subject to 24 months minimum term contract.
Referenced: Independently verified by FDM on behalf of Virgin Media Business.
Last Updated: 01.03.2021
Provider/package
Virgin Media Business
BT Business
O2 Business
Sky Business
TalkTalk Business
Plusnet Business
Vodafone Business
Zen
Package
Voom 500
Superfast Fibre Essential
Fibre Office
Superfast Business Fibre
Complete Superfast Fibre
Unlimited Business Fibre Broadband
Superfast 2
Speed
500Mb
76Mb
80Mb
76Mb
76Mb
76Mb
63Mb
80mb
Availability (premises)
15.387m
28.731m
28.731m
28.731m
28.731m
28.731m
28.731m
28.731m
Provider/package
Virgin Media Business
BT Business
O2 Business
Zen
Sky Business
TalkTalk Business
Plusnet Business
XLN
Daisy
Vodafone Business
Hyperoptic
KCOM
Gigaclear
Package
Voom 500
Full Fibre 900
Fibre Office
Superfast
Superfast Business Fibre
Complete Superfast Fibre
Unlimited Business Fibre Broadband
Superfast Broadband
Hyperfast
Business ULTRA
Speed
500Mb
900Mb
80Mb
900Mb
76Mb
900Mb
76Mb
76Mb
300Mb
63Mb
900Mb
900Mb
900Mb
Availability (premises)
15.387m
4.61m
28.731m
4.61m
28.731m
4.61m
28.731m
28.731m
4.61m
28.731m
0.5m
0.2m
0.13m
Source
99.9% reliable
Keeping you connected our broadband cable network service availability level is 99.9%, a year. We work it out each year by taking the actual Circuit availability for that year and divide it by the total potential availability to give a percentage availability per Circuit.To make that easier to digest, here’s the formula: 24hrs x days in Service year – Outage Time hrs x100 % 24hrs x days in Service year.
https://www.virginmediabusiness.co.uk/pdf/legal-documents/Business-Broadband-SLA.pdf
For full mobile and SIM terms & Conditions, visit: https://www.virginmediabusiness.co.uk/legal/terms-and-conditions/
For our Mobile and SIM Acceptable Use Policy, visit: https://www.virginmediabusiness.co.uk/legal/acceptable-use-policies/
Plans include UK calls to UK landlines (01, 02, 03) & UK mobile networks.
Jersey, Guernsey and Isle of Man mobiles and premium rate telephone services or numbers are excluded from any call allowances.
Inclusive text message and data allowances are for use in the UK only.
When roaming outside of the UK use of data for these services will be charged in line with our normal roaming charges which can be viewed at virginmediabusiness.co.uk/mobileroaming.
Any data included in your plan that is not used in any calendar month will be added to your data allowance for the next calendar month.
Rolled-over data is used first before your regular data allowance. Data can only be rolled-over once and any unused rolled over data will expire at the end of the calendar month in which it is rolled over to.
Your New Dream Team (Broadband + mobile offer):**Voom Fibre + Mobile discount applies to standalone and bundles. Mobile + Voom Fibre* discount is applicable per Voom Fibre circuit Not linked to volume of SIMs i.e. Single £5p/m discount per Voom Fibre circuit.
5G: 5G-compatible device, Device & Data or SIM Only plan and coverage required.