Be the host
with the most
Take the next step to better
customer experiences.
Be the host with the most
Take the next step to better customer experiences.
Call us on 08000521135
Call us on 08000521135
Take care of customers with
connections you can count on
You know that hospitality is all about a great experience and quality service. The same goes for our business broadband. Lightning-fast and ultra-reliable, it will keep your customers happy and coming back for more, time after time. That means more recommendations, which means more business, which means everybody’s happy. See what Virgin Media can do for you.
Go faster. Do more.
Get a competitive edge with the UK’s fastest widely available business broadband. Just think what you can do with that. Offer free WiFi that people will cross the street for. Keep customers entertained with an endless stream of music and TV. Host your own website with a static IP and take charge of online reservations. And bundle up a landline for people who prefer old-school bookings.
Relax. We've got you covered.
Our business broadband is 99.9% reliable. So you can have complete confidence in swift, successful transactions. And if something does go wrong, Constant Connect, powered by 4G broadband back-up, will keep you online automatically. It will also alert our technicians who will be with you in as little as 12 hours. In fact, you might not even know you had a problem.
Power up with Volt
Need a mobile sim or phone too? Get a Volt package tailored to you when you have business broadband from Virgin Media and business mobile from O2. On top of your Virgin Media broadband, have either a broadband speed boost or Constant Connect with 4G back-up. And with your O2 mobile contract, have either double data or mobile WiFi.
Why not give your team linked tablets so they can operate a slick ordering system? And give your delivery driver an O2 mobile package so they can keep customers in the loop.
Voom Fibre Broadband
Do more with the UK's fastest widely available business broadband provider
Constant Connect
Stay connected over 4G if there's ever a broadband hiccup
Volt
Get exclusive benefits when you're with both Virgin Media and O2 Business
- Go faster. Do more.
Our business broadband is the UK's fastest widely available business broadband. Just think what you can do with that. Offer free WiFi that people will cross the street for. Keep customers entertained with an endless stream of music and TV. Host your own website with a static IP and take charge of online reservations. And bundle up a landline for people who prefer old-school bookings.
- Relax. We've got you covered.
Our business broadband is 99.9% reliable. So you can have complete confidence in swift, successful transactions. And if something does go wrong, Constant Connect, powered by 4G broadband back-up, will keep you online automatically. It will also alert our technicians who will be with you in as little as 12 hours. In fact, you might not even know you had a problem.
- Power up with Volt
Need a mobile sim or phone too? Get a Volt package tailored to you when you have business broadband from Virgin Media and business mobile from O2. On top of your Virgin Media broadband, have either a broadband speed boost or Constant Connect with 4G back-up. And with your O2 mobile contract, have either double data or mobile WiFi.
Why not give your team linked tablets so they can operate a slick ordering system? And give your delivery driver an O2 mobile package so they can keep customers in the loop.
Voom Fibre Broadband
Do more with the UK's fastest widely available business broadband provider
Volt
Get exclusive benefits when you're with both Virgin Media and O2 Business
Constant Connect
Stay connected over Constant Connect with our 4G Back-up if there's ever a broadband hiccup
See how Salut Wines unleashes its business
Check out how a reliable lightning-fast connection and flexible mobile helps Salut Wines
create the perfect atmosphere whilst looking after their customers.
Read the full case study of Salut Wines
Click if you want to go faster
Our business broadband gives you speeds up to 1Gb.
See how fast you could go
Read our case studies:
Check out how Ultra Education use great digital connectivity to empower young people through entrepreneurship. Take a look at the full case study.
Discover how great business broadband connectivity and superb customer service has helped Salut Wines go from strength to strength. Read the full case study now.
Take a look at the story of The Camden Watch Company and discover how great connectivity can empower a small creative business. Check out the full case study.
Call us to order
0800 052 1135
Open Mon - Fri, 9am - 6pm / Excluding bank holidays
The legal stuff
General
All prices exclude VAT. Subject to 24 months minimum term contract.
12 months contract term available for an additional fee.
Broadband speeds refer to download speeds unless stated otherwise. Speed assumes equipment is at optimum speed & capacity, device limitations apply. External factors may impact speed.
Our broadband ultrafast speeds are 100Mbps and above. Environment, device limitations, number of users and time of day may affect WiFi performance. Acceptable use policy applies.
In some areas the maximum upload speed will initially be up to 50Mbps but will automatically increase to the speed available within your package once the network in your area has been upgraded during 2023.
SLA - Site visits on working days during working hours. Working days comprised of Monday to Saturday excluding Bank and Public Holidays; and working hours Monday to Friday 8am to 6pm/Saturday 8am to 4pm
Calls to UK Landlines, including selected international destinations, are free for the first 60 minutes and 30 minutes for UK Mobiles. Simply hang up and redial before this time to avoid charges, failing which you’ll be charged at the normal pence per minute rate.
Fixed Pricing
The monthly prices of the Voom broadband products are fixed for the duration of your contract term for the package you have opted for. Once your contract term has expired, the prices for the Voom products may no longer be applicable to you and the price you pay may change. Full information on fixed prices here.
Flexibility
Flexibility to change your package, from the one selected at the time of entering the contract, during the minimum term. You may move up all packages and down one package below your contracted package, once in 30 days. Only available on Voom broadband packages. The ability to flex only applies to customers who take out contracts from 5th May 2023. Please click here for full Flex rules.
Ofcom Voluntary Business Broadband Speeds Code of Practise
Our business broadband speeds are advertised as ‘up to’ which means that whilst you should normally expect to receive the speeds as advertised, the actual speed you experience will be influenced by a number of factors and as a result it is possible that the speed you receive may be reduced.
Minimum Download Speed
The minimum guaranteed download speed shall be 50% of the advertised Mbps. Full information and terms please read our Speed Performance guide here.
Multiple static IP addresses
Requires additional router (not included). Inclusive Hitron router works with dynamic or single static IP addresses only.
Installation
Minimum cost of install is £50 per site. Excess construction charges may apply.
Keeping you connected
Our broadband cable network service availability level is 99.9% a year. If a problem arises and you can’t use your broadband for cable services, we’ll aim to restore your service within 24 hours following a fault.
Instant Connect with 4G Start-up
4G Start-up Service refers to the interim internet connectivity provided to you via the 4G mobile network before your business broadband service is installed as explained in clause 21 of these special terms. acceptable use policy is the document which sets out the rules for using the service.
https://www.virginmediabusiness.co.uk/pdf/legal-documents/voom_fibre_business_broadband_ST.pdf
Constant Connect with 4G Back up
4G Back-up Service refers to the secondary internet connectivity provided to you via the 4G mobile network when there is a complete loss of connectivity to your business broadband service between the cable modem and Cable Modem Termination System (CMTS) as explained in clause 22 of these special terms.
4G mobile network means the 4G mobile network used to supply the 4G Start-up Service and 4G Back-up Service.
https://www.virginmediabusiness.co.uk/pdf/legal-documents/voom_fibre_business_broadband_ST.pdf
Please click here to check 4G coverage in your area.
F-Secure Internet Security
The F-Secure security service is provided to at no additional cost as part of the business broadband bundle contract. Should your business broadband bundle service be terminated by either you or us, or you switch to a broadband only or voice only product, you shall no longer qualify for the F-Secure service. The use of F-Secure service is subject to the license terms of F-Secure found here. For full information on F-Secure terms click here.
Our fastest ever speed for business
Based on Voom Gig1 download speed of up to 1000Mbps available from 9th June 2022, vs previous max download speed of 500Mbps available until 8th June 2022.
The UK's fastest widely available business broadband provider
Based on comparison of advertised download speeds of Virgin Media Voom Gig1 business broadband (up to 1000mbps) versus advertised download speeds of widely available business services from other internet providers.
Referenced: Independently verified by FDM on behalf of Virgin Media Business.
FDM data from: 22.08.2022
| Provider/ package | Package | Advertised download speeds (up to) |
Availability (premises) |
Source |
|---|---|---|---|---|
| Virgin Media Business | Voom Gig1 |
1,000Mbps |
15.863m |
Virgin Media O2 Q2 2022 Results |
| BT Business | Fibre 76 |
76Mbps |
29.494m |
BT Q1 2023 Results |
| O2 Business | Fibre Office | 80Mbps | 20.494m | BT Q1 2023 Results |
| Sky Connect | Essential | 76Mbps |
29.494m |
BT Q1 2023 Results |
| TalkTalk Business | Superfast Fibre |
76Mbps |
30.894m |
|
| Plusnet Business | Unlimited Business Fibre Broadband |
76Mbps |
29.494m |
BT Q1 2023 Results |
| Vodafone Business | Superfast 2 |
67Mbps |
30.794m |
|
| Zen Business | Business Fibre 2 | 67Mbps |
30.794m |
99.9% reliable
99.9% average network uptime (based on measurements from customers’ Hubs across the Virgin Media network, January 2021–December 2021). For more details, see:
https://www.virginmediabusiness.co.uk/pdf/legal-documents/Business-Broadband-SLA.pdf
Our speeds of up to 1Gb are available at 15 million premises across the UK
Virgin Fibre areas only. Up to 1Gbps advertised download speeds. Check Virgin Media broadband speeds availability at https://www.virginmediabusiness.co.uk/connectivity/internet-access/business-broadband/#speedcheck
Bundle with Phone Line [1]
Plans include UK calls to UK landlines (01, 02, 03) & UK mobile networks. Jersey, Guernsey and Isle of Man mobiles and premium rate telephone services or numbers are excluded from any call allowances.
Volt package
If you take a bundle with both Virgin Media and O2, you’ll have separate contracts, terms and conditions and bills – one for Virgin Media, and another for O2. Click here for the full Volt terms and conditions.
O2 Priority
Priority is a service from O2 that anyone with an O2 small business mobile contract can use.
- Offers are subject to eligibility and availability.
- Read the terms on the Priority app or at o2.co.uk/terms