Lightning fast, reliable business broadband
Your business needs fast and reliable broadband. Voom Gig1, our fastest fibre business broadband yet. It gives you the edge.
Lightning fast, reliable business broadband
Your business needs fast and reliable broadband. Voom Gig1, our fastest fibre business broadband yet. It gives you the edge.
We’ve got the speed you need
Voom Gig1 fibre broadband is seriously quick. As the UK's fastest widely available business broadband, you’ll notice the difference – and your customers will too.
With Voom Gig1, you get download speeds right the way up to 1000Mbps and upload speeds up to 100Mbps. We’ll get you set up in no time, too, keeping the transition smooth with Instant Connect.
We’ve got the speed you need
Voom Gig1 fibre broadband is seriously quick. 13 x faster than BT and Sky's widely available download speeds, so you’ll notice the difference – and your customers will too.
With Voom Gig1, you get download speeds right the way up to 1000Mbps and upload speeds up to 100Mbps. We’ll get you set up in no time, too, keeping the transition smooth with Instant Connect.
What does 1Gb feel like?
Totally breathtaking. Well, it’s 13 x faster, isn’t it? Prepare to discover the joys of crystal-clear video calls, blink-of-an-eye file transfers and customer WiFi that people cross the street for.
We'll keep you connected
We understand how important broadband is to you, so we’re totally committed to keeping you online, all the time.
Our Voom Gig1 is incredibly strong. When we measure our own reliability, the needle hits 99.9%. And if your broadband ever goes down, our Constant Connect service will kick in, instantly switching you to the 4G network for uninterrupted coverage. It even lets our service team know, so there’s no downtime and no hassle.
How fast can you go?
Our speeds of up to 1Gb are available at 15 million premises across the UK.
We'll keep you connected
We understand how important broadband is to you, so we’re totally committed to keeping you online, all the time.
Our Voom Gig1 is incredibly strong. When we measure our own reliability, the needle hits 99.9%. And if your broadband ever goes down, our Constant Connect service will kick in, instantly switching you to the 4G network for uninterrupted coverage. It even lets our service team know, so there’s no downtime and no hassle.
Lightning-fast connections for your industry
Level up your tech & IT business
Virgin Media business broadband is the tech you dream of as a small tech or IT company. It’s fast, reliable and great for business.
Be the host with the most
Give your customers the service they deserve. Get a lightning-fast, always-on connection that’ll help you create a customer experience that’ll keep them coming back over and over.
Stand out on the high street
Check out how lightning-fast business broadband can help unleash your business and up your retail game.
The legal stuff
General
All prices exclude VAT. Subject to 24 months minimum term contract.
12 months contract term available for an additional fee.
Broadband speeds refer to download speeds unless stated otherwise. Speed assumes equipment is at optimum speed & capacity, device limitations apply. External factors may impact speed.
Our broadband ultrafast speeds are 100Mbps and above. Environment, device limitations, number of users and time of day may affect WiFi performance. Acceptable use policy applies.
In some areas the maximum upload speed will initially be up to 50Mbps but will automatically increase to the speed available within your package once the network in your area has been upgraded during 2023
SLA - Site visits on working days during working hours. Working days comprised of Monday to Saturday excluding Bank and Public Holidays; and working hours Monday to Friday 8am to 6pm/Saturday 8am to 4pm
Calls to UK Landlines, including selected international destinations, are free for the first 60 minutes and 30 minutes for UK Mobiles. Simply hang up and redial before this time to avoid charges, failing which you’ll be charged at the normal pence per minute rate.
Fixed Pricing
The monthly prices of the Voom broadband products are fixed for the duration of your contract term for the package you have opted for. Once your contract term has expired, the prices for the Voom products may no longer be applicable to you and the price you pay may change. Full information on fixed prices here.
Flexibility
Flexibility to change your package, from the one selected at the time of entering the contract, during the minimum term. You may move up all packages and down one package below your contracted package, once in 30 days. Only available on Voom broadband packages. The ability to flex only applies to customers who take out contracts from 5th May 2023. Please click here for full Flex rules.
Ofcom Voluntary Business Broadband Speeds Code of Practice
Our business broadband speeds are advertised as ‘up to’ which means that whilst you should normally expect to receive the speeds as advertised, the actual speed you experience will be influenced by a number of factors and as a result it is possible that the speed you receive may be reduced.
Minimum Download Speed
The minimum guaranteed download speed shall be 50% of the advertised Mbps. Full information and terms please read our Speed Performance guide here.
Multiple static IP addresses
Requires additional router (not included). Inclusive Hitron router works with dynamic or single static IP addresses only.
Installation
Minimum cost of install is £50 per site. Excess construction charges may apply.
Keeping you connected
Our broadband cable network service availability level is 99.9% a year. If a problem arises and you can’t use your broadband for cable services, we’ll aim to restore your service within 24 hours following a fault.
Instant Connect with 4G Start-up
4G Start-up Service refers to the interim internet connectivity provided to you via the 4G mobile network before your business broadband service is installed as explained in clause 21 of these special terms. acceptable use policy is the document which sets out the rules for using the service.
https://www.virginmediabusiness.co.uk/pdf/legal-documents/voom_fibre_business_broadband_ST.pdf
Constant Connect with 4G Back up
4G Back-up Service refers to the secondary internet connectivity provided to you via the 4G mobile network when there is a complete loss of connectivity to your business broadband service between the cable modem and Cable Modem Termination System (CMTS) as explained in clause 22 of these special terms.
4G mobile network means the 4G mobile network used to supply the 4G Start-up Service and 4G Back-up Service.
https://www.virginmediabusiness.co.uk/pdf/legal-documents/voom_fibre_business_broadband_ST.pdf
Please click here to check 4G coverage in your area.
F-Secure Internet Security
The F-Secure security service is provided to at no additional cost as part of the business broadband bundle contract. Should your business broadband bundle service be terminated by either you or us, or you switch to a broadband only or voice only product, you shall no longer qualify for the F-Secure service. The use of F-Secure service is subject to the license terms of F-Secure found here. For full information on F-Secure terms click here.
Our fastest ever speed for business
Based on Voom Gig1 download speed of up to 1000Mbps available from 9th June 2022, vs previous max download speed of 500Mbps available until 8th June 2022.
The UK's fastest widely available business broadband provider
Based on comparison of advertised download speeds of Virgin Media Voom Gig1 business broadband (up to 1000mbps) versus advertised download speeds of widely available business services from other internet providers.
Referenced: Independently verified by FDM on behalf of Virgin Media Business.
FDM data from: 22.08.2022
| Provider/ package | Package | Advertised download speeds (up to) |
Availability (premises) |
Source |
|---|---|---|---|---|
| Virgin Media Business | Voom Gig1 |
1,000Mbps |
15.863m |
Virgin Media O2 Q2 2022 Results |
| BT Business | Fibre 76 |
76Mbps |
29.494m |
BT Q1 2023 Results |
| O2 Business | Fibre Office | 80Mbps | 20.494m | BT Q1 2023 Results |
| Sky Connect | Essential | 76Mbps |
29.494m |
BT Q1 2023 Results |
| TalkTalk Business | Superfast Fibre |
76Mbps |
30.894m |
|
| Plusnet Business | Unlimited Business Fibre Broadband |
76Mbps |
29.494m |
BT Q1 2023 Results |
| Vodafone Business | Superfast 2 |
67Mbps |
30.794m |
|
| Zen Business | Business Fibre 2 | 67Mbps |
30.794m |
99.9% reliable
99.9% average network uptime (based on measurements from customers’ Hubs across the Virgin Media network, January 2021–December 2021). For more details, see:
https://www.virginmediabusiness.co.uk/pdf/legal-documents/Business-Broadband-SLA.pdf
Our speeds of up to 1Gb are available at 15 million premises across the UK
Virgin Fibre areas only. Up to 1Gbps advertised download speeds. Check Virgin Media broadband speeds availability at https://www.virginmediabusiness.co.uk/connectivity/internet-access/business-broadband/#speedcheck
Bundle with Phone Line [1]
Plans include UK calls to UK landlines (01, 02, 03) & UK mobile networks. Jersey, Guernsey and Isle of Man mobiles and premium rate telephone services or numbers are excluded from any call allowances.
Volt package
If you take a bundle with both Virgin Media and O2, you’ll have separate contracts, terms and conditions and bills – one for Virgin Media, and another for O2. Click here for the full Volt terms and conditions.
O2 Priority
Priority is a service from O2 that anyone with an O2 small business mobile contract can use.
- Offers are subject to eligibility and availability.
- Read the terms on the Priority app or at o2.co.uk/terms
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