LEGAL INFORMATION

Terms & Conditions

Company information

Virgin Media Business Limited
Registered Office: 500 Brook Drive, Reading, RG2 6UU

Registered in England and Wales No. 01785381

VAT No. GB 591 8190 14

General Terms and Conditions

Standard Terms and Conditions (PDF - 0.7 MB)

Small Office, Home Office

SoHO & SME Standard T&C (PDF - 0.7 MB)
SoHO & SME Contract Guide & Summary (PDF - 0.5 MB)

Business Broadband

Business Broadband SLA (PDF - 0.6 MB)
Business Broadband and Phone SLA (PDF - 0.7 MB)
Bundle Terms & Conditions (PDF - 0.7 MB)
Voom Fibre Special Terms (PDF - 0.6 MB)
Voom Fibre Price Guide (PDF - 0.7 MB)
Business Broadband Swithover Process (PDF - 0.1 MB)

Business Mobile

Business Mobile for SO Terms & Conditions (PDF - 0.8 MB)
Business Mobile Terms & Conditions (PDF - 1 MB)
Business Mobile Special Terms (PDF - 0.4 MB)
Business Mobile Warranty Terms (PDF - 0.4 MB)

Data

Dedicated Internet Access SLA (PDF - 0.5 MB)
Dedicated Internet Access Standard Terms (PDF - 0.6 MB)
Dedicated Internet Access Special Terms (PDF - 0.5 MB)
Business Applications SLA (PDF - 0.5 MB)
Business Applications Terms & Conditions (PDF - 0.7 MB)

Voice

Business Telephony Special Terms (PDF - 0.5 MB)
Direct Access Voice SLA (PDF - 0.5 MB)
Indirect Access Voice SLA (PDF - 0.5 MB)
Business Phone Line Extra Tariff (PDF - 0.3 MB)
SIP Trunking Special Terms (PDF - 0.7 MB)
Cloud Voice Special Terms (PDF - 0.6 MB)
VoIP Services SLA (PDF - 0.5 MB)
Customer Contact Solutions SLA (PDF - 0.5 MB)

WiFi

Virgin WiFi Terms & Conditions (HTML - -1 MB)

Other

Business Network Solutions Terms & Conditions (PDF - 0.8 MB)
Professional Services Standard Terms & Conditions (PDF - 0.7 MB)
Special Terms (Std TCs) for BNS (without Cisco Progs) Sep20 (PDF - 0.3 MB)

Virgin Media Business Portals

Engage Terms of Use (PDF - 0.6 MB)
SD-WAN Cloud Console Special Term (PDF - 0.2 MB)