HELP & ADVICE

CUSTOMER AREA

Helpful links and information for Virgin Media Business customers about our products and services

Whether you're a small, medium or large business, this is where you can find links and resources that will help you keep a handle on your services. From tracking your initial order to our account management system, you'll find it all as part of this handy hub.

Customer Services

We're here to help.

 
 

PLEASE CALL

0800 052 0800

Open Mon - Fri, 8am - 6pm

 
 
 
 
 
 
 
 

Helpful links and information

Services for small & medium business customers

Keep an eye on your order as it wings its way to you and quickly and easily flick through a record of your bills here.

 
 
 
 

Services for Enterprise business customers

Do you know about Engage? It’s our 24/7 account management portal that lets you manage all aspects of your service. It’s free of charge to all large business customers.

 
 

Manage account with the Engage Portal

 
 
 
 
 
 
 
 

JUST JOINED US?

Welcome - it's great to have you on board. We’re going to make your joining process as simple as we can and have put together an overview of what you can expect.
 

 
 

HELP & SUPPORT

Let’s get you back up and running quickly. To save you picking up the phone, try our Help & Support for the answers you need. Or just drop us a line. Go to help and support.