BUSINESS BROADBAND
Our incredible Voom Fibre packages ensure you get up to 350Mbps, the UK’s fastest widely available download speeds.
We now offer just one business broadband speed - the highest speed you can get on our network. And that means up to 350Mbps. Upload speeds start at 7Mbps and go up to 20Mbps. What’s more, by adding in extra options like phone lines, you can customise your package to suit your business needs.
Watching videos, downloading big files, connecting multiple devices, using cloud apps, managing your website and increasing your headcount – all of them put pressure on download bandwidth. With Voom Fibre, you can stop worrying about your broadband connection and focus on using it.
Get in touch
Discuss your needs with our dedicated team
Explore our business broadband packages
Our best value broadband for startups and small businesses just beginning their digital journey.
350Mbps
Download speeds (up to)
7Mbps
Upload speed (up to)
Dynamic IP only
No static IP option
48 working hrs resolution from first recorded report
Business Broadband
£32
Per
month
Add a Phone line package including unlimited UK calls[1]
£42
Per
month
24 month contract
The perfect broadband package for growing businesses with some dependence on reliable internet access.
350Mbps
Download speeds (up to)
15Mbps
Upload speed (up to)
Dynamic or static IP
1 static IP included
24 working hrs resolution from first recorded report
Business Broadband
£45
Per
month
Add a Phone line package including unlimited UK calls[1]
£55
Per
month
24 month contract
Business broadband for digitally dependent businesses looking for complete peace of mind.
350Mbps
Download speeds (up to)
20Mbps
Upload speed (up to)
Dynamic or static IP
Up to 5 static IP's
24 working hrs resolution from first recorded report
Business Broadband
£52
Per
month
Add a Phone line package including unlimited UK calls[1]
£60
Per
month
24 month contract
Our most complete business broadband solution for digitally dependent businesses looking to make the world their workplace.
350Mbps
Download speeds (up to)
20Mbps
Upload speed (up to)
Dynamic or static IP
Up to 5 static IP's
12 working hrs resolution from first recorded report
Broadband bundle
£69
Per
month
Includes phone line with unlimited inclusive UK calls[1] and a 32GB SIM[2]
Call to find out more
08000521135
24 month contract
Click here for estimated speeds, our minimum speed guarantee and your right to exit
SLA - Site visits on working days during working hours. Working days comprised of Monday to Saturday excluding Bank and Public Holidays; and working hours Monday to Friday 8am to 6pm/Saturday 8am to 4pm
The detail
Voom Fibre Option 1
Standard features
- 350Mbps download speeds
- Unlimited downloads
- 24/7 support
- Hitron WiFi router
Plus
- 7Mbps upload speeds
- 48 working hrs resolution from first recorded report
- Dynamic IP only
- Add a phone line with unlimited inclusive UK calls[1]
Bolt-ons
Not available
Voom Fibre Option 2
Standard features
- 350Mbps download speeds
- Unlimited downloads
- 24/7 support
- Hitron WiFi router
Plus
- 15Mbps upload speeds
- 24 working hrs resolution from first recorded report
- Dynamic IP and single static IP
- Save on cloud apps and business mobile handsets and SIMs
- Add a phone line with unlimited inclusive UK calls[1]
Find out more
Save on cloud apps
and business mobile
Bolt-ons
- 5 x Static IP (+ £5 pm)
- 13 x Static IP (+ £10 pm)
- 12 working hrs resolution from first recorded report (+£7.50 pm)
- 20Mbps upload (+£10 pm)
- 12 month contract (+£10 pm)
Voom Fibre Option 3
Standard features
- 350Mbps download speeds
- Unlimited downloads
- 24/7 support
- Hitron WiFi router
Plus
- 20Mbps upload speeds
- 24 working hrs resolution from first recorded report
- Dynamic IP or up to 5 static IPs
- Save on cloud apps and business mobile handsets and SIMs
- Add a phone line with unlimited inclusive UK calls[1]
Find out more
Save on cloud apps
and business mobile
Bolt-ons
- 13 x Static IP (+£5 pm)
- 12 working hrs resolution from first recorded report (+£5 pm)
- 12 month contract (+£5 pm)
Voom Fibre 3+
Standard features
- 350Mbps download speeds
- Unlimited downloads
- 24/7 support
- Hitron WiFi router
Plus
- 20Mbps upload speeds
- 12 working hrs resolution from first recorded report
- Dynamic IP or up to 5 static IPs
- Comes with phone line and unlimited inclusive UK calls[1]
Included mobile features
- Mobile SIM with 32GB of data on the UK’s biggest 4G network and unlimited calls and texts
- Unlimited mobile calls and texts
- Data-free messaging
- Mobile data rollover
- Roam Like Home
Bolt-ons
- 13 x Static IP (+£5 pm)
- 12 month contract (+£5 pm)
Advantages of business broadband with Voom Fibre
Download vs upload
What comes down doesn’t necessarily need to go up
It’s likely you send a lot less data from your office into the internet (upload) than you download. Video-conferencing, VoIP and backing-up data to the Cloud can significantly add to the pressure from email and web browsing.
But with up to 20Mbps from Voom Fibre business broadband, most businesses will be well-equipped. But if your business is a very heavy-user of bandwidth, take a look at Dedicated Internet Access. They've the same upload and download speeds and go up to 5Gbps.
Wireless Hitron Router
Speed, signal and security
Your router is the heart of your connectivity. It’s responsible for a large part of your network security, passing all of your data in and out of your network, and connecting to your wireless devices.
The powerful Wireless Hitron Router comes as standard with each Voom Fibre business broadband option with 20/40 MHz bandwidth. WiFi Protected Setup (WPS) gives you a quick set-up of a secure wireless network.
Secure WiFi access
Undock your devices, this WiFi will set them free
Free your team from being tethered by cables and let them unleash their tablets, notebooks and phones. Our Hitron box has WiFi covered; with 2.4GHz and 5GHz bands, giving both awesome speed and reach. A configurable software firewall is included to let you set simple filters and controls because we know that with great freedom comes responsibility.
What's in an IP
A unique string of numbers separated by full stops
You’ve probably seen them before in your browser. They look something like this: http://172.16.254.1. They identify each device using the internet. To connect to the internet, your router needs at least one ‘IP.
If you’re doing things like browsing, using email, downloading and uploading files or instant messaging, you only need that one IP. And it can change every so often. It doesn’t matter. That’s known as a ‘dynamic IP’.
Cloud business applications
Take your office with you. Share your files and data
When you get online, you can make the most of a range of Cloud Business Applications to support your business. With Voom Fibre business broadband you can seamlessly run Microsoft Office 365 applications and make the most of benefits such as file back-ups, real time collaboration, instant messaging and security features.
Choose Option 2 or Option 3 of Voom Fibre to get preferential discounts on Microsoft Office 365, once you are a Virgin Media Business customer. Accounting, payroll, planning, payment. What else do you want to do in the Cloud?
Business support
Service level agreements (SLA)
Online, phone & dedicated
The speed at which you access the internet determines how much #VOOM you can put in the room. If this is all about maximising your uptime, choose the 12-hour response time, available with Option 2 or 3.
Flick the switch to Voom Fibre
Get all the speed you need with a bit of #VOOM
Is there any downtime when I switch to Virgin Media Business?
We always try to minimise any interruption to your service as we switch you over. But for added peace of mind, as we own our own network, if you’re in a Virgin Media cabled area you can choose to keep your existing service until we connect you.
Please note you’ll need to continue paying your current provider if you do this, plus it’s your responsibility to cancel your existing services. Virgin Media Business can’t be held responsible if your existing provider fails to do this.
If I switch my phone line, can I keep my current phone number?
Yes, normally you can keep your BT phone number and stop paying BT line rental if you’re staying in the same local area. Just let us know when you buy online or speak to our sales team.
Installation journey
The legal stuff
Broadband General
Speeds referred to are download speeds. All prices subject to VAT at 20%. Subject to 24 months minimum term contract.
Ofcom Voluntary Business Broadband Speeds Code of Practise
Our business broadband speeds are advertised as ‘up to’ which means that whilst you should normally expect to receive the speeds as advertised, the actual speed you experience will be influenced by a number of factors and as a result it is possible that the speed you receive may be reduced.
Minimum Download Speed
The minimum download speed to your Virgin Media Business Hitron router should not fall below 50% Mbps. If this happens for three consecutive days or more and we are unable to fix the problem within 30 days of you reporting the problem to Virgin Media Business, you may have the right to exit your Virgin Media contract without penalty, for full information and terms please read our Speed Performance guide here.
Multiple static IP addresses
Requires additional router (not included). Inclusive Hitron router works with dynamic or single static IP addresses only.
Installation
Minimum cost of install is £50 per site. Excess construction charges may apply.
Keeping you connected
Our broadband cable network service availability level is 99.9% a year. If a problem arises and you can’t use your broadband for cable services, we’ll aim to restore your service within 24 hours following a fault.
Speed Claim – UK’s fastest widely available download speeds
Based on Voom Fibre 350Mbps vs major UK B2B ISPs max: 314Mbps BT; 80Mbps O2; 76Mbps Plusnet; 76Mbps TalkTalk; and 76Mbps Vodafone. Virgin Fibre areas only.
Cooling Off Period
You have the right to terminate your contract during the Openreach Transfer Period, which is 10 full working days from when we are notified by Openreach that they will activate the line.
Bundle with Phone Line [1]
Plans include UK calls to UK landlines (01, 02, 03) & UK mobile networks. Jersey, Guernsey and Isle of Man mobiles and premium rate telephone services or numbers are excluded from any call allowances. Inclusive text message and data allowances are for use in the UK only.
Virgin Media Business Mobile SIM Special Terms [2]
Inclusive Calls
Plans include UK calls to UK landlines (01, 02, 03) & UK mobile networks. Jersey, Guernsey and Isle of Man mobiles and premium rate telephone services or numbers are excluded from any call allowances. Inclusive text message and data allowances are for use in the UK only.
Data Rollover
Any data included in your plan that is not used in any calendar month will be added to your data allowance for the next calendar month. Rolled-over data is used first before your regular data allowance. Data can only be rolled-over once and any unused rolled-over data will expire at the end of the calendar month in which it is rolled over to.
Data-free messaging on WhatsApp, Facebook Messenger and Twitter
Tweets, messages, pictures and videos sent through the above applications on any smartphone will not count towards your monthly data allowance.
Calling functions (voice or video) on these applications will continue to count towards your monthly data allowance, as will live video streaming on Twitter.
Once your monthly data allowance has been reached any further use of data that month including any use of WhatsApp, Facebook Messenger and Twitter, will be charged at a daily rate of £3 per 1GB or part thereof (rounded up to the nearest gigabyte and resetting at midnight each day).
When roaming outside of the UK use of data for these services will be charged in line with our normal roaming charges which can be viewed at virginmediabusiness.co.uk/mobileroaming.
Further information to download
Need your own dedicated connection?
DEDICATED INTERNET
ACCESS (DIA Lite)
Also known as a leased line, ideal for SMEs where consistent connection is critical.
The detail
- Up to 50Mbps downloads
- Up to 50Mbps uploads
- 9hrs fault response
- Unlimited downloads
- Cisco router
- 36 month contract
- Up to 6 hosted sites
- Add on options available
From
£199
Per
month
Which option is best for my business?
Call us to order
08000521135
- Give us a call to order this product
- We'll have a chat about your business needs
- You come away with a product tailored for you
Arrange a callback
If you'd like to discuss your organisation's requirements with us, or are ready to order, simply schedule the time you want us to call you, Mon-Fri 8am-6:30pm.