MANAGED LAN SERVICES
Keeping every aspect of your digital platform in good health
Local area networks (LAN) play a crucial role in the performance of your digital infrastructure, but managing your own LAN ports can be expensive and time-consuming. That's where our Managed LAN services come in. Simply put, they boost productivity by minimising downtime and the ongoing support frees your teams to concentrate on your other projects and priorities.
We've designed a suite of options you can tailor to meet your individual needs. Choose from different tiers of service and select your required response time. If you operate LAN and WAN networks, we can support both so your entire infrastructure is taken care of, freeing your teams to focus on growth and transformation. It makes sense.
Our three tiers of LAN Services are...
A combination of maintenance of your local area network equipment and devices, plus, when they’re needed, a local engineer to visit your site, diagnose the fault and either fix or replace the firmware or kit.
Network and device monitoring with incident management. We monitor your network’s performance remotely and alert you or your nominated resolver 3rd party immediately if we detect any issues. We can talk you through what to do to solve the issue straight away.
The full monty. This tier supports every aspect of your network resources and infrastructure including, change-management, configuration, performance optimisation and security. It also extends to problem-solving, and regular service reviews and reports - all with the aim of making your network resources and infrastructure work better. Think of it as peak LAN.
Advantages of Managed LAN services
Our services are exclusively tailored to your technical and business requirements
Our specialist technical assistance centre and field engineers
support any issue or requirement, from software updates to major fault
Benefit from Cisco Gold status and many other partner accreditations
We use regional laboratories that analyse and prototype existing and potential issues so we can address them faster or avoid them completely
Free-up your time
Letting us take care of your infrastructure end to end enables you to concentrate on your core business, saving both time and resource
Minimised network downtime
Minimised network downtime – our people and support packages keep your local network up and running... and running... and running
We provide you with a formal process for vendor escalation, and software updates to extend equipment life and reduce maintenance cost
Who needs Virgin Media Professional Services?
- Customers seeking to better understand their IT infrastructure or reinvent their IT agenda.
- Customers ready to design and implement a new digital platform or solution.
- Customers looking to develop optimal IT initiatives for long-term sustainable growth.