High Street and
Online Retail

Faster to big orders and
better quarters

 
 

High Street and Online Retail

Faster to big orders and better quarters

 
 

Connectivity you can rely on

Get lightning-fast business broadband and flexible 5G mobile plans that won’t let you down when you need to up your retail game. It’s this kind of speed that brings you closer to your team, your suppliers and your customers. So, from the moment people discover you, to the moment they make their purchase, you stand out from the competition.

 
 

See how the Camden Watch Company
unleashes its business

The possibilities are endless when you have connections that make your business go faster. See how lightning-fast business broadband and flexible mobile helps The Camden Watch Company tick. 

 
 
 
 

See the full Faster Brings us Closer video

Click if you want to go faster

Our business broadband gives you speeds up to 500Mbps.
See how fast you could go

 
 

Check what speed is available at your postcode...

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    How digital pays off

    A little focus on digital pays off in a big way. It gives you an edge on the high street, helps build a loyal customer base and fosters a tight-knit team. All the ingredients for a successful business.

     
     
    • A fast, reliable connection

    Everything just works with clear connections to suppliers and stock control in real time.
    So you can spot gaps before they become a problem.

    • Take care of customers, fast
    • Build relationships with a warm, responsive customer experience with dependable connectivity. 
    • Get all the likes and follows
    • Keep customers in the know with regular updates on social to keep them coming back for more.
     
     
     
     

    How digital pays off

    A little focus on digital pays off in a big way. It gives you an edge on the high street, helps build a loyal customer base and fosters a tight-knit team. All the ingredients for a successful business.

    • A fast, reliable connection

    Everything just works with clear connections to suppliers and stock control in real time. So you can spot gaps before they become a problem.

    • Take care of customers, fast

    Build relationships with a warm, responsive customer experience with dependable connectivity.

    • Get all the likes and follows

    Keep customers in the know with regular updates on social to keep them coming back for more.

     
     

    Connectivity Solutions - how we can help

    Virgin Media can get you connected and keep you connected with a range of trustworthy products designed for businesses like yours. Especially if your business relies on online fulfillment.

    First, you’ll want Voom Fibre broadband. It’s seriously fast – six times faster than BT and Sky. That kind of speed gives you options, like:

     
     
     
     
    • Customer WiFi

    Not just nice to have. It keeps customers in front of your displays for longer. 

     
     
    • Digital payment with e-receipts

    Collecting payments digitally cuts out paper and automatically files your records for you.

     
     
    • Responsive customer care

    Answer queries super quick through social media or email. 

     
     
    • Rock-solid 99.9% reliable business broadband

    Put your mind at ease with a connection you can count on. And if it does go down, stay connected with 4G Back-up that’ll switch on instantly. Rock-solid reliability also means you can enjoy the simple things, like streaming music with confidence.

    You should have a peek at our business mobile deals too

     
     
     
     
    • Separate work and home

    A work phone you can switch off at the end of the day really helps.

     
     
    • Keep your followers posted
    • Make sure your social is on point with a top of the range smartphone.
     
     
    • Working with a team?
    • Keep them connected with a business mobile deal too. They’ll have a great piece of kit in their pocket, and you’ll build that team spirit that comes with communication.
     
     
    • Unlimited data
    • If you’re running a stall elsewhere, Unlimited data means staff can communicate as much as they need to. 
     
     
    • Get tablets on the same plan
    • Business tablets are great for instantly checking stock, so you never need to leave a customer hanging again while you check the storeroom. 
     
     
    • No fixed location? You need MiFi Mobile Broadband
    • Work on-the-go using tablets and card readers at markets or pop-ups. Plus, you save mobile data for when you really need it.

    Fast, reliable solutions make meaningful connections. And we’ve got everything you need.

     
     

    Voom Fibre Broadband

    Stay connected with the UK's fastest major business broadband provider

     
     

    Business Mobile

    Check out our great deals on business mobiles

     
     

    Mobile Sharer Plan

    Share data among as many of your team as you like

     
     

    Mobile Broadband

    Stay connected to your customers anywhere with a Huawei MiFi mobile broadband hub

     
     

    Connectivity Solutions - how we can help

    Virgin Media can get you connected and keep you connected with a range of trustworthy products designed for businesses like yours. Especially if your business relies on online fulfillment.

    First, you’ll want Voom Fibre broadband. It’s seriously fast – around six times faster than BT and Sky. That kind of speed gives you options, like:

    • Customer WiFi

    Not just nice to have. It keeps customers in front of your displays for longer.

    • Digital payment with e-receipts

    Collecting payments digitally cuts out paper and automatically files your records for you.  

    • Responsive customer care

    Answer queries super quick through social media or email.

    • Rock-solid 99.9% reliable business broadband

    Put your mind at ease with a connection you can count on. And if it does go down, stay connected with 4G Back-up that’ll switch on instantly. Rock-solid reliability also means you can enjoy the simple things, like streaming music with confidence.

    You should have a peek at our business mobile deals too, giving you options such as:

    • Separate work and home 

    A work phone you can switch off at the end of the day really helps. 

    • Keep your followers posted 

    Make sure your social is on point with a top of the range smartphone.

    • Unlimited data  

    If you’re running a stall elsewhere, Unlimited data means staff can communicate as much as they need to. 

    • Get tablets on the same plan  

    Business tablets are great for instantly checking stock, so you never need to leave a customer hanging again while you check the storeroom. 

    Work on-the-go using tablets and card readers at markets or pop-ups. Plus, you save mobile data for when you really need it.

    • Working with a team?  

    Keep them connected with a business mobile deal too. They’ll have a great piece of kit in their pocket, and you’ll build that team spirit that comes with communication.  

    Fast, reliable solutions make meaningful connections. And we’ve got everything you need.

     
     

    Voom Fibre Broadband

    Stay connected with the UK's fastest major business broadband provider

     
     

    Share data among as many of your team as you like

     
     

    Business Mobile

    Check out our great deals on business mobiles

     
     

    Stay connected to your customers anywhere with a Huawei MiFi mobile broadband hub

     
     
     
     

     

     
     
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    Call us to order

    08000521135

    Open Mon - Fri, 8am - 6pm / Excluding bank holidays

     
     

     

    If you'd like to discuss your organisation's requirements with us, or are ready to order, simply schedule the time you want us to call you, Mon-Fri 8am-6pm.

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    9. Further details on how Virgin Media Business will use your data, including details on how to opt-out of further communications, can be found in our privacy policy

     
     
     

    The legal stuff

    Broadband General

    Speeds referred to are download speeds. All prices subject to VAT at 20%. Subject to 24 months minimum term contract.

    Ofcom Voluntary Business Broadband Speeds Code of Practise

    Our business broadband speeds are advertised as ‘up to’ which means that whilst you should normally expect to receive the speeds as advertised, the actual speed you experience will be influenced by a number of factors and as a result it is possible that the speed you receive may be reduced.

    Minimum Download Speed

    The minimum download speed to your Virgin Media Business Hitron router should not fall below 50% Mbps.  If this happens for three consecutive days or more and we are unable to fix the problem within 30 days of you reporting the problem to Virgin Media Business, you may have the right to exit your Virgin Media contract without penalty, for full information and terms please read our Speed Performance guide here.

    Multiple static IP addresses

    Requires additional router (not included). Inclusive Hitron router works with dynamic or single static IP addresses only.

    Installation

    Minimum cost of install is £50 per site. Excess construction charges may apply.

    Keeping you connected

    Our broadband cable network service availability level is 99.9% a year. If a problem arises and you can’t use your broadband for cable services, we’ll aim to restore your service within 24 hours following a fault.

    Network Coverage

    Voom Fibre & Voom 500 has 97% UK network coverage. To find out what speeds can be achieved in your area please pop your post code into our online speed checker.

    Bundle with Phone Line [1]

    Plans include UK calls to UK landlines (01, 02, 03) & UK mobile networks. Jersey, Guernsey and Isle of Man mobiles and premium rate telephone services or numbers are excluded from any call allowances. Inclusive text message  and data allowances are for use in the UK only.

    4G Back up

    4G Back-up Service refers to the secondary internet connectivity provided to you via the 4G mobile network when there is a complete loss of connectivity to your business broadband service between the cable modem and Cable Modem Termination System (CMTS) as explained in clause 22 of these special terms.
    4G mobile network means the 4G mobile network used to supply the 4G Start-up Service and 4G Back-up Service.

    https://www.virginmediabusiness.co.uk/pdf/legal-documents/voom-fibre-special-terms.pdf

    Our fastest widely available speeds are up to 6x faster than BT and Sky’s

    Based on fastest widely available advertised download speeds (Voom Fibre speeds of up to 500 Mbps vs average speed 76Mbps for BT Superfast Fibre Essential and 76Mbps for Sky Superfast Business Fibre).

    The UK's fastest major business broadband provider

    Based on comparison of fastest widely available Voom Fibre business services versus widely available business services from other internet providers. 

    Speeds referred to are download speeds. All prices subject to VAT at 20%. Subject to 24 months minimum term contract. 

    Referenced: Independently verified by FDM on behalf of Virgin Media Business.

    FDM logo

    Last Updated: 01.03.2021 

    Provider/package

    Virgin Media Business

    BT Business

    O2 Business

    Sky Business

    TalkTalk Business

    Plusnet Business
     

    Vodafone Business

    Zen

    Package

    Voom 500

    Superfast Fibre Essential

    Fibre Office

    Superfast Business Fibre

    Complete Superfast Fibre

    Unlimited Business Fibre Broadband

    Superfast 2

    Speed

    500Mb

    76Mb

    80Mb

    76Mb

    76Mb

    76Mb
     

    63Mb

    80mb

     
     

    Provider/package

    Virgin Media Business

    BT Business

    O2 Business

    Zen

    Sky Business

    TalkTalk Business

    Plusnet Business
     

    XLN

    Daisy

    Vodafone Business

    Hyperoptic

    KCOM

    Gigaclear

    Package

    Voom 500

    Full Fibre 900

    Fibre Office

    Superfast

    Superfast Business Fibre

    Complete Superfast Fibre

    Unlimited Business Fibre Broadband

    Superfast Broadband

    Hyperfast

     

    Business ULTRA

     

     

    Speed

    500Mb

    900Mb

    80Mb

    900Mb

    76Mb

    900Mb

    76Mb
     

    76Mb

    300Mb

    63Mb

    900Mb

    900Mb

    900Mb

     
     

    99.9% reliable

    Keeping you connected our broadband cable network service availability level is 99.9%, a year. We work it out each year by taking the actual Circuit availability for that year and divide it by the total potential availability to give a percentage availability per Circuit.To make that easier to digest, here’s the formula: 24hrs x days in Service year – Outage Time hrs x100 % 24hrs x days in Service year.

    https://www.virginmediabusiness.co.uk/pdf/legal-documents/Business-Broadband-SLA.pdf

    For full mobile and SIM terms & Conditions, visit: https://www.virginmediabusiness.co.uk/legal/terms-and-conditions/

    For our Mobile  and SIM Acceptable Use Policy, visit: https://www.virginmediabusiness.co.uk/legal/acceptable-use-policies/

    Plans include UK calls to UK landlines (01, 02, 03) & UK mobile networks.

    Jersey, Guernsey and Isle of Man mobiles and premium rate telephone services or numbers are excluded from any call allowances.

    Inclusive text message and data allowances are for use in the UK only.

    When roaming outside of the UK use of data for these services will be charged in line with our normal roaming charges which can be viewed at virginmediabusiness.co.uk/mobileroaming.

    Any data included in your plan that is not used in any calendar month will be added to your data allowance for the next calendar month.

    Rolled-over data is used first before your regular data allowance. Data can only be rolled-over once and any unused rolled over data will expire at the end of the calendar month in which it is rolled over to.

    Your New Dream Team (Broadband + mobile offer):**Voom Fibre + Mobile discount applies to standalone and bundles. Mobile + Voom Fibre* discount is applicable per Voom Fibre circuit Not linked to volume of SIMs i.e. Single £5p/m discount per Voom Fibre circuit.

    5G: 5G-compatible device, Device & Data or SIM Only plan and coverage required.