HELP & ADVICE

CONTACT US

Talk to someone at Virgin Media Business, report faults or view our online support services

As you might have guessed already, we think it's very important to keep in touch. Find a link to our help and support section here, and if you can't find an answer there, our team of helpful experts are on the end of the phone to help in any way they can.

 
 

Ways to get in touch...

Online support

Our online help portal is packed with useful info about products, billing and technical support



 
 

Got a question?


Ask us by phone, we're open Mon - Fri 8am to 6pm, or send us your query online.

0800 052 0800


 
 

Report a fault

If you're experiencing a fault, contact us anytime,  24/7.

 

0800 052 0800



 
 

Sales Enquiry

Our team are available 8am - 5.30pm, Monday to Friday

08009530180

 
 
 
 

COMPLAINTS

We're very sorry that you have a complaint about our services. Please use this form for any complaints about Virgin Media Business products and services. You can also view our code of practice.

 
 

HOME SERVICE

If you're a Virgin Media customer looking for help with your home internet, TV or phone service, please visit My Virgin Media.