HELP & ADVICE
CONTACT US
Talk to someone at Virgin Media Business, report faults or view our online support services
As you might have guessed already, we think it's very important to keep in touch. Find a link to our help and support section here, and if you can't find an answer there, our team of experts are on the end of the phone to help in any way they can.
Ways to get in touch...
Report a fault
Anytime, 24/7.
If you're experiencing a problem or fault, you can contact us anytime, 24/7.
0800 052 0800
Customer care
- Mon to Fri, 8am to 6pm.
Excluding bank holidays
Contact us by phone, text, live chat or complete our short online form.
0800 052 0800
Less than 20 employees?
- Mon to Fri, 8am - 6pm
Exlcuding bank holidays
Looking for broadband or mobile solutions to help your business VOOM?
Call our sales team on...
08000521135
More than 20 employees, or from the Public Sector?
- Mon to Fri, 8am - 5pm
Excluding bank holidays
- Talk to us to help you realise the value of digital innovation!
Call our sales team on...
0800 953 0180
COMPLAINTS
We're very sorry that you have a complaint about our services. Please use this form for any complaints about Virgin Media Business products and services. You can also view our code of practice.
HOME SERVICE
If you're a Virgin Media customer looking for help with your home internet, TV or phone service, please visit My Virgin Media.