Talk to someone at Virgin Media Business, report faults or view our online support services

As you might have guessed already, we think it's very important to keep in touch. Find a link to our help and support section here, and if you can't find an answer there, our team of experts are on the end of the phone to help in any way they can.


Ways to get in touch...

Online support

Our help portal is packed with useful info about products, billing & support.


Got a question?

Contact us by phone, text, live chat or complete our short online form.  We’re open Monday to Friday, 8am to 6pm.

0800 052 0800


Report a fault

If you're experiencing a problem or fault, contact us anytime,  24/7.

0800 052 0800


Sales Enquiry

Our team are available
8am - 6.30pm, Monday to Friday.




We're very sorry that you have a complaint about our services. Please use this form for any complaints about Virgin Media Business products and services. You can also view our code of practice.



If you're a Virgin Media customer looking for help with your home internet, TV or phone service, please visit My Virgin Media.