HELP & ADVICE

CONTACT US

Talk to someone at Virgin Media Business, report faults or view our online support services

As you might have guessed already, we think it's very important to keep in touch. Find a link to our help and support section here, and if you can't find an answer there, our team of experts are on the end of the phone to help in any way they can.

 
 

Ways to get in touch...

Report a fault

Anytime, 24/7.
If you're experiencing a problem or fault, you can contact us anytime,  24/7.

0800 052 0800

 
 

Customer care

  • Mon to Fri, 8am to 6pm.
    Excluding bank holidays

    Contact us by phone, text, live chat or complete our short online form. 

0800 052 0800

 
 

Less than 20 employees?

  • Mon to Fri, 8am - 6:30pm
    Exlcuding bank holidays

    Looking for broadband or mobile solutions to help your business VOOM?

Call our sales team on...

08000521135

 
 

More than 20 employees, or from the Public Sector?

  • Mon to Fri, 8am - 5pm
Excluding bank holidays
 
  • Talk to us to help you realise the value of digital innovation!

Call our sales team on...

0800 953 0180

 
 
 
 

COMPLAINTS

We're very sorry that you have a complaint about our services. Please use this form for any complaints about Virgin Media Business products and services. You can also view our code of practice.

 
 

HOME SERVICE

If you're a Virgin Media customer looking for help with your home internet, TV or phone service, please visit My Virgin Media.