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The age of the digital council


At the height of the pandemic last year, 82% of local authority workers were working from home.

The sector embraced digital change remarkably quickly and streamlined processes as a result.

That period was all about adapting as quickly as possible. Allowing people to work. Keeping services moving.

And many discovered they could do more with digital than they ever thought possible, and that the public appetite for online services was even bigger than they previously thought.

During the first national lockdown, for example, Worcestershire Council had 250,000 visitors to its website in one month alone, with 50,000 people downloading library e-books.


Now, with the threat of more lockdowns hopefully behind us, the focus is not on adapting and surviving but thriving. Doing things better than before. And digital transformation is at the heart of it.

From enabling hybrid working to making better use of data and giving citizens new and better digital services, local authorities all over the UK are already rolling out some exciting digital transformation projects.

Our latest report explores what some of those projects are, the positive impact they’re having and how you could achieve the same.

Read on to find out more.


Report: How local authorities are capitalising on Covid-driven digital transformation


The pandemic accelerated digital progress in the UK’s local authorities by more than five years, according to our latest report with the Centre for Economics and Business Research.

This rate of progress is the joint fastest of any sector and significantly higher than the public sector average of four years.

But what does all this mean for you and your organisation? And how can you make the most of the digital opportunities ahead?

We’ve created this local authorities-focused report to help you answer these questions and more.

You’ll learn:

  • How Greater Manchester Combined Authority created a people-led digital strategy
  • How City of Edinburgh Council helped tackle poverty by increasing digital skills
  • How Wolverhampton City Council used digital technology to support recovery and growth

Fill in the form to get your free copy now


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How can we help?

Public sector investment in the following areas could add £100 billion to UK GDP by 2040:

  • • Hybrid working technology
  • • Digital delivery of services
  • • Larger, richer data sets

We’ll help you adopt and improve all three in a way that works for you, your people and the customers you serve, not just today but in years to come.

  • By connecting your organisation so it’s always on and always ready for change.
  • By protecting your sensitive data wherever your employees happen to be.
  • By empowering your people to do their job in a way that works for everyone.

What lies ahead for local authorities?


Local authorities have led from the front as they rolled out digital transformation projects to deal with the pandemic.


But what happens next? And how can they make sure they’re ready to rebound and thrive in the world after Covid-19?


Last summer we spoke to technology leaders at UK local authorities to find out.


Our report explores:

  • How local authorities were investing in digital transformation projects, and how they planned to do so in future.
  • The future challenges for their workforce and how they planned to overcome them.
  • Which digital technologies they’re prioritising in the wake of Covid-19.
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Local authorities