Direct Routing

Benefit from increased productivity in your
employees, gain more flexibility within your
business and reduce your legacy
equipment management.

Talk to one of our Cloud Voice specialists 08009530180

Our sales team are available Mon - Fri, 9am - 5pm

Excluding bank holidays

 
 

Get more from your investment in Microsoft Teams

by turning it into a dedicated phone system, complete with access to the PSTN and
local & international calling.

Flexible, accessible, and cost-effective with reduced legacy equipment management

 
 
 
 

Peace of mind with enterprise-grade voice service and support

 
 
 
 

Can help employees become more productive with existing tools

 
 
 
 

Our Direct Routing solution for Microsoft Teams

Allows you to connect to the outside world (PSTN) using our reliable and secure network. This means you’ll be able to extend your Microsoft Teams experience to include inbound and outbound calls between Teams and fixed or mobile call devices.

 
 

Options for your hosting and commercial needs

A public internet based direct routing service means that you can pay per user/per month and ensures that you are receiving a flexible, accessible, and cost-effective service.

 
 
 
 

 
 

Assisting your service and deployment

Get 24x7 customer service support from expert technicians and help migrate users off legacy phone systems. Choose between self serve, standard and tailored deployment options giving you the flexibility to set it up for yourself, or we can provide a little more assistance to get you started.         

 
 
 
 

 
 

How we can help your business

No more paying for on-premises telephone hardware (PBX) or more fixed line minutes than you need. Reduce the use of multiple conference solutions and enable calls within Microsoft Teams using (SIP) technology to route them into the PSTN network.

 
 
 
 

 
 

Talk to an expert now

Get in touch today for advice from our specialist

cloud communication team.

Call us on

08009530180

Open Mon - Fri, 9am - 5pm
Excluding bank holidays

 

 
 
 
 

Boost your Cloud Voice plan with optional extras

Call recording with six months’ free storage and up to seven-year retention

 
 
 
 

Central call queues
(ACD)

 
 
 
 

Basic call centre & supervisor functionality

 
 
 
 

Additional auto attendants (one included)

 
 
 
 

Receptionist console

 
 
 
 

Advanced reporting

 
 
 
 

E-fax

 
 
 
 

CRM connectivity

 
 
 
 

A range of Poly or Yealink phones, conference, headsets, webcams and more

 
 
 
 
 
 

Why work with us?

 
 

You need a cloud partner that gets things done

£13 billion invested in our network, 99.85% service availability and a team of specialist engineers working around the clock.

 
 
 
 

You're looking for cloud technology you can trust

Fast delivery, easy integration, automatic updates and zero hidden costs.

 
 
 
 

You want a service that feels like yours

A cloud migration tailored to you, at your pace, with flexible contracts and end-to-end managed service.

 
 
 
 
 
 

INSIGHTS & CUSTOMER STORIES

What's new in cloud communication? Check out our latest cloud communication news and advice

Further information to download

 

Contact our Enterprise and Public Sector sales team

 

 
 

To get more information about our products and services for Enterprise and
Public Sector businesses, fill in the form below and we’ll come straight back to you.

 

Existing customer?

If you have an enquiry, please see our Help & Advice page
for information and ways to get in touch.

 
 
  1. First Name is required. Please enter a value. Please enter a valid name
  2. Last Name is required. Please enter a value. Please enter a valid name
  3. Email Address is not a valid e-mail address
  4. Contact Number is not a valid phone number. It cannot contain any spaces and must start with '0' followed by 10 digits.
  5. Postcode required. Postcode is not a valid postcode.
  6. Organisation Name is required. Please enter a value. Please enter a valid organisation name
  7. Please select an option
  8. Please select an option
  9. Please tick 'I Agree' to submit your form.
  10. Further details on how Virgin Media Business will use your data, including details on how to opt-out of further communications, can be found in our privacy policy