Contact us
Talk to someone at Virgin Media Business
Got a question about our services or need help troubleshooting? You might find what you need on our handy help and advice pages.
You can also find out how to contact us further down this page.
Choose your business type below to help you get to the right team
Small
Business
1-10 people
Medium & Enterprise
Business
11+ people
Public Sector
Wholesale
Contact the Small Business teams
Talk to the below teams if you're a small business or sole trader with business broadband, mobile or a phone line
Customer care
Mon to Fri, 8am to 6pm.
Excluding bank holidays
Contact our care team if you
need to talk about your products
or services
0800 052 0800
Option 1 > 4
Installation query
Mon to Fri, 9am to 5pm.
Excluding bank holidays
Got a question about your
installation or need to speak to
your order manager?
0800 052 0800
Option 1 > 1
You might find what you need on our small business installation support pages
Report a fault
Anytime
24/7
If you're experiencing a problem
or fault, you can contact us
anytime, 24/7.
0800 052 0800
Option 1 > 3
You might find what you need on our technical support help pages
Sales
Mon to Fri, 9am to 6pm.
Excluding bank holidays
Speak to our sales team to find out the latest deals on our lightning-fast business bradband