Caller line display feature

We’re removing the charges for our Caller Line Display feature on Voice services.

From 1st October 2018, we’ll be removing the charge for our Caller Line Display (also known as Calling Line Presentation) features. You’ll still receive the same benefit of this feature after this date and your service(s) will be otherwise unaffected, it just means that the charge will no longer show on your invoice.


Depending on your billing cycle, you may still see a charge for this feature on your invoice for the period up to and including 30th September 2018.


We’ve written to impacted customers to advise them of this. 

This is as part of the update Ofcom is making to the Conditions that they set for all Communication Providers (the General Conditions). 


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