HELP & ADVICE
HOW DO I PAY MY BILL?
You can pay by Direct Debit, a debit or credit card, by cheque and by BACS
Paying by Direct debit
If you’d like to make a change to your Direct Debit or have another query, we can help you with that too.
Paying by credit/debit card
We accept all major debit and credit cards apart from American Express. For security reasons, we can only accept card payments if you’re the cardholder.
Alternatively, you can call us on 0800 052 0800 to make a payment over the phone.
Paying by cheque
Cheques should be made payable to ‘Virgin Media Payments Ltd’. Please write your customer account number on the back of the cheque, attach your payment slip and pop it in the post to us at: Virgin Media Business, Business Payments, PO BOX 4459, Worthing, BN13 1XP.
Paying by BACS
BACS payments are an easy way to transfer money between accounts. When making a payment, your bank will ask for the following information:
- your account name (usually your company name)
- your invoice number
- Virgin Media Payments Limited Bank Account
- Virgin Media Payments Limited Sort Code
The Virgin Media Payment details can be found on the back of your invoice.
Your remittance advice
You can either email it to firstname.lastname@example.org or send it to:
Virgin Media Business - Business Payments
PO Box 151
Please allow seven to ten working days for the payment to go through.