HELP & ADVICE

MYBILL HELP

Common support questions about MyBill (Online Billing Portal)

MyBill help articles

MyBill help videos

Getting started

Let's get you up and running with MyBill, our online billing portal

This short demo provides an overview of the features of our online billing portal.  We hope you find it useful.

Reporting

Everything you need know about MyBill reporting

This short demo provides an overview of the 22 pre-configured reports available within MyBill.  We hope you find it useful.  

Set up billing reports using our reporting wizard

This short demo explains how you can create bespoke reports in MyBill and also view and analyse your call data.

Cost centres

Everything you need know about setting up cost centres.

This short demo explains how to configure cost centres within your company.

 

Everything you need know about managing cost centres

This short demo explains how to manage dialling numbers and associate charge types to cost centres

 

Add users

Adding users has never been easier.

This short demo explains how to create new users and specify their access rights.

Billing help videos

Understanding your first bill

Understanding your subsequent bills

 
 

STILL NEED HELP?

Talk to someone at Virgin Media Business, report faults or view our online support services.

Customer care

Faults

Text us on 07480 639 012