Getting more work done with less money
We’re all under pressure. By putting services like libraries, schools and leisure centres on a single network, we can cut costs and improve communication, making it easier for people to get in touch.
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One system for all
Using one network is useful for services like libraries (who provide online access to catalogues) and housing associations (that enable tenants to pay rent and order repairs online). Housing association employees who complete home visits, such as repair staff, may also be equipped with mobile phones and have the ability to login to central office systems.
The voice revolution
You can save money by swapping landlines for Voice over IP (VoIP) systems that use your secure connectivity for calls and your other applications. Having introduced VoIP at Portsmouth City Council, Simon Whitworth, the network architect, said: “In the past, we had full-time staff dedicated to managing our telephony systems, but the new system requires minimal maintenance.”
Security first (and last and always)
Our Public Services Networks operate as secure Virtual Private Networks (VPNs) that allow you to choose what information you share and who you share it with. Our security experts are accredited by CLAS (the government’s listed advisor scheme) to provide consultancy on systems marked as ‘secret’.
We hold Certificate 001 for DNSP provision as well as ISO 20000 for IT Service Management. In fact, we were one of the first organisations in the UK to achieve full Public Service Network (PSN) Compliance Certification as a Direct Network Service Provider (DNSP).
You can share things like payroll, HR and call centres with a single network. Cambridgeshire County Council drew together a host of partners on one network, including the Fire Service, Borough Councils and Citizens Advice. Michael Carey is contract and services manager at Cambridgeshire Public Services Network. He said: “CPSN has been a remarkable success story so far and it keeps on getting better. It’s amazing how quickly mindsets change once conventional barriers are removed.”