VOICE OVER IP SUPPORT GUIDES

CLOUD VOICE HELP

Cloud Voice made easy - Make the most of every last feature with these handy bits of content

GETTING STARTED

In this user guide, we thought we’d get you off on the right foot, with our top 10 scenarios for making the most of your Cloud Voice package.

 

HOW TO VIDEOS

Take a look at our collection of How To videos below, demonstrating how to configure and manage Cloud Voice features in the Business Portal for your company, site and individual users

Hunt Groups 7 videos

1. Hunt Group feature

In this short video, we’ll be taking a look at how to set up the Hunt Group feature in the Business Portal.

 
 

2. Hunt Group Plus feature

In this short video, we’ll be taking a look at how to set up the Hunt Group Plus feature in the Business Portal.

 
 

3. Hunt Group Plus (Selective Call Rejection) feature

In this short video, we’ll be taking a look at how to set up the Hunt Group Plus (Selective Call Rejection) feature in the Business Portal.

 
 

4. Hunt Group Plus (Selective Call Acceptance) feature

In this short video, we’ll be taking a look at how to set up the Hunt Group Plus (Selective Call Acceptance) feature in the Business Portal.

 
 

5. Hunt Group Plus (Calling Plans) feature

In this short video, we’ll be taking a look at how to set up the Hunt Group Plus (Calling Plans) feature in the Business Portal.

 
 

6. Hunt Group Plus (Call Forwarding Selective) feature

In this short video, we’ll be taking a look at how to set up the Hunt Group Plus (Call Forwarding Selective) feature in the Business Portal.

 
 

7. Hunt Group Plus (Pre-alerting Accouchement) feature

In this short video, we’ll be taking a look at how to set up the Hunt Group Plus (Pre-alerting Accouchement) feature in the Business Portal.

 
 

Voicemail 1 video

Voicemail feature

In this short video, we’ll be taking a look at how to set up the Voicemail feature in the Business Portal.

 
 

Call Pickup Groups 1 video

Call Pickup Groups feature

In this short video, we’ll be taking a look at how to set up the Call Pickup Groups feature in the Business Portal.

 
 

Call Forward 4 videos

1. Call Forward (No Answer) feature

In this short video, we’ll be taking a look at how to configure the Call Forward (No Answer) feature using the Toolbar.

 
 

2. Call Forward (On Busy) feature

In this short video, we’ll be taking a look at how to set up the Call Forward (On Busy) feature in the Business Portal.

 
 

3. Call Forward (When Not Reachable) feature

In this short video, we’ll be taking a look at how to set up the Call Forward (When Not Reachable) feature in the Business Portal.

 
 

4. Call Forward (No Answer) feature

In this short video, we’ll be taking a look at how to set up the Call Forward (No Answer) feature in the Business Portal.

 
 

Time Schedules 1 video

Time Schedules feature

In this short video, we’ll be taking a look at how to set up the Time Schedules feature in the Business Portal.

 
 

Group Contacts 1 video

Group Contacts feature

In this short video, we’ll be taking a look at how to set up the Group Contacts feature in the Business Portal.

 
 

Configurable Feature Access Codes 1 video

Configurable Feature Access Codes

In this short video, we’ll be taking a look at how to set up Configurable Feature Access Codes, also known as Star Codes, in the Business Portal.

 
 
 
 
 

GUIDES & DOCUMENTATION

Business Portal Guides

The guides will provide a comprehensive overview of the Cloud Voice - Business Portal Guides

 

Click here for Business Portal Guides

 

Cloud Voice Business Portal

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