The Camden
Watch Company

Case study

 
 

The Camden Watch Company

Case study

 
 
Company name

The Camden
Watch Company

 
 
Company location

London

 
 
Industry

High Street &
Online Retail

 
 
 
 

Connectivity reliable enough
to set your watch by

 
 

An independent British watchmaker. Striking designs that reflect the vibrant, eclectic history of the business’ home in the heart of Camden. For co-founders Anneke and Jerome, The Camden Watch Company was the realisation of a dream - to create high fashion watches ingrained with the rich history and unique culture of Camden. 

The Camden Watch Company began as a showcase, an opportunity for Anneke and Jerome to flex their creative muscles and pursue designs that they were passionate about. From a single pop up on Camden high street and a simple website, the business evolved into fully fledged stores and additional pop ups across the UK, developing a small but passionate team of people along the way.

 
 

"The Virgin Media package that we have is incredibly reliable and I think that's what's really key for us, we need an internet connection that works"

Anneke, The Camden Watch Company

 
 

Key to the success of business has been building lasting relationships with customers who love the detailed designs, based so closely on Camden’s heritage. For Jerome and Anneke, having repeat customers who feel such an affinity with the brand has almost made the process feel more like creating a family, rather than simply growing a business.

All of their passion and hard work was put to the test when 2020 happened however. The Camden Watch Company went from being a business with three retail stores and a website, to just a website. Rather than limit operations further however, they took the bold decision to double down on digital, revamping their online presence and investing even in more marketing activity. This shift meant that business broadband became an integral tool in their arsenal, allowing them to continue to deliver a flexible, responsive service, even whilst their physical stores were closed.

Even once stores reopened, digital continued to play an important role in The Camden Watch Company’s business model. From underpinning in-store sales to managing customer orders and requests, fast, reliable broadband continues to play a key part in delivering the kind of customer experience the business has become well known for.

For Anneke and Jerome, running a small business allows them to live and work on their own terms. Whether that means having the freedom to design the products that they’re passionate about, or learning new skills every day, The Camden Watch Company continues to bring their unique, creative approach to each new opportunity they’re presented with.

 
 

Watch the full interview with
The Camden Watch Company:

 
 

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Broadband General

Speeds referred to are download speeds. All prices subject to VAT at 20%. Subject to 24 months minimum term contract.

Ofcom Voluntary Business Broadband Speeds Code of Practise

Our business broadband speeds are advertised as ‘up to’ which means that whilst you should normally expect to receive the speeds as advertised, the actual speed you experience will be influenced by a number of factors and as a result it is possible that the speed you receive may be reduced.

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4G Back up

4G Back-up Service refers to the secondary internet connectivity provided to you via the 4G mobile network when there is a complete loss of connectivity to your business broadband service between the cable modem and Cable Modem Termination System (CMTS) as explained in clause 22 of these special terms.
4G mobile network means the 4G mobile network used to supply the 4G Start-up Service and 4G Back-up Service.

https://www.virginmediabusiness.co.uk/pdf/legal-documents/voom-fibre-special-terms.pdf

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Speeds referred to are download speeds. All prices subject to VAT at 20%. Subject to 24 months minimum term contract. 

Referenced: Independently verified by FDM on behalf of Virgin Media Business.

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Last Updated: 01.03.2021 

Provider/package

Virgin Media Business

BT Business

O2 Business

Sky Business

TalkTalk Business

Plusnet Business
 

Vodafone Business

Zen

Package

Voom 500

Superfast Fibre Essential

Fibre Office

Superfast Business Fibre

Complete Superfast Fibre

Unlimited Business Fibre Broadband

Superfast 2

Speed

500Mb

76Mb

80Mb

76Mb

76Mb

76Mb
 

63Mb

80mb

 
 

Provider/package

Virgin Media Business

BT Business

O2 Business

Zen

Sky Business

TalkTalk Business

Plusnet Business
 

XLN

Daisy

Vodafone Business

Hyperoptic

KCOM

Gigaclear

Package

Voom 500

Full Fibre 900

Fibre Office

Superfast

Superfast Business Fibre

Complete Superfast Fibre

Unlimited Business Fibre Broadband

Superfast Broadband

Hyperfast

 

Business ULTRA

 

 

Speed

500Mb

900Mb

80Mb

900Mb

76Mb

900Mb

76Mb
 

76Mb

300Mb

63Mb

900Mb

900Mb

900Mb

 
 

99.9% reliable

Keeping you connected our broadband cable network service availability level is 99.9%, a year. We work it out each year by taking the actual Circuit availability for that year and divide it by the total potential availability to give a percentage availability per Circuit.To make that easier to digest, here’s the formula: 24hrs x days in Service year – Outage Time hrs x100 % 24hrs x days in Service year.

https://www.virginmediabusiness.co.uk/pdf/legal-documents/Business-Broadband-SLA.pdf

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Plans include UK calls to UK landlines (01, 02, 03) & UK mobile networks.

Jersey, Guernsey and Isle of Man mobiles and premium rate telephone services or numbers are excluded from any call allowances.

Inclusive text message and data allowances are for use in the UK only.

When roaming outside of the UK use of data for these services will be charged in line with our normal roaming charges which can be viewed at virginmediabusiness.co.uk/mobileroaming.

Any data included in your plan that is not used in any calendar month will be added to your data allowance for the next calendar month.

Rolled-over data is used first before your regular data allowance. Data can only be rolled-over once and any unused rolled over data will expire at the end of the calendar month in which it is rolled over to.

Your New Dream Team (Broadband + mobile offer):**Voom Fibre + Mobile discount applies to standalone and bundles. Mobile + Voom Fibre* discount is applicable per Voom Fibre circuit Not linked to volume of SIMs i.e. Single £5p/m discount per Voom Fibre circuit.

5G: 5G-compatible device, Device & Data or SIM Only plan and coverage required.