HELP & ADVICE
WIFI FOR RETAIL BANKS
Looking for ways to be more productive and improve your customer service? WiFi has the power to transform the way you conduct meetings, interact with your customers and manage meeting rooms.
Customers expect WiFi wherever they go. By giving them great, free WiFi you’ll improve their experience and make it easier to offer them extra services, in a more relevant way.
Create a more agile workforce
Corporate WiFi lets management and employees collaborate more effectively. Staff who spend time in different branches around the country need to be connected wherever they are.
Corporate WiFi gives your staff more flexibility to work securely, accessing corporate email, folders, calendars and more. And meeting rooms and hot desks suddenly become much more productive areas.
Offer a better service
To reduce queue times, you can start serving customers as soon as they walk through the door. Armed with tablets, your staff can access the network-stored files and information they need to help people.
Installing more self-service terminals lets customers complete online banking tasks and find the information they need, quickly and securely.
WiFi that works for everyone
Your customers expect to stay connected while queuing. And the chance to rearrange finances or make transfers while waiting to speak to a clerk can be helpful for everyone. Virgin WiFi boosts visitor satisfaction, leaving your customers happier to return for more help or services. Plus, it improves flow of customers through your bank.
A WiFi partner you can rely on 24/7
We can provide a fully managed end-to-end service, including all aspects of design, kit and connectivity. Or we can create an ‘overlay’ service, including select components, using your connectivity and/or kit. Plus, our service team are available 24/7 to both your staff and your customers.