HELP & ADVICE

HITRON – SETTING UP YOUR ROUTER

WE’LL INSTALL THE ROUTER FOR YOU BUT TO ENSURE YOUR ROUTER IS RUNNING AS IT SHOULD, PLEASE CHECK THE LIGHTS.

2 Port: Hitron CGNV4-BIZ

The lights indicate the router is operating correctly. If you move or unplug your equipment, please check the status of the lights to ensure that things are working as they should. 

LED: Downstream

Green, flashing: The router is searching for a downstream frequency on the CABLE connection.

Green, steady: The router has successfully located and locked onto a downstream frequency on the CABLE connection.

Blue: The router is engaged in channel bonding on the downstream connection.

Off: There is no downstream activity on the CABLE connection.

LED: Upstream

Green, flashing: The router is searching for a downstream frequency on the CABLE connection.

Green, steady: The router has successfully located and locked onto an upstream frequency on the CABLE connection.

Blue: The router is engaged in channel bonding on the upstream connection.

Off: There is no upstream activity on the CABLE connection.

LED: Status

Flashing: The router’s cable modem is registering with the service provider’s CMTS.

On: The router’s cable modem has successfully registered with the service provider and is ready for data transfer.

LED: LAN

Off: No device is connected to one of the LAN ports.

Green, steady: A device is connected to one of the LAN ports via a Fast Ethernet (100Mbit/s) link, but is not transmitting or receiving data.

Blue, steady: A device is connected to one of the LAN ports via a Gigabit Ethernet (1000Mbit/s) link, but is not transmitting or receiving data.

LED: Wireless 2.4 GHZ**

Off: The 2.4GHz wireless network is not enabled.

Green, steady: The 2.4GHz wireless network is enabled and no data is being transmitted or received over the 2.4GHz wireless network.

Green, flashing: The 2.4GHz wireless network is enabled and data is being transmitted or received over the 2.4GHz wireless network.

LED: Wireless 5 GHZ**

Off: The 5GHz wireless network is not enabled.

Green, steady: The 5GHz wireless network is enabled and no data is being transmitted or received over the 5GHz wireless network.

Green, flashing: The 5GHz wireless network is enabled and data is being transmitted or received over the 5GHz wireless network.

Line 1 & 2

Use these ports to connect your analogue phones for VoIP services, using cables with RJ11 connectors.

RESET

Use this button to reboot or reset your router to its factory default settings. To reboot: press the button and hold it for less than five seconds. The router restarts, using your existing settings. To reset: press the button and hold it for more than ten seconds. All user-configured settings are deleted, and the router restarts using its factory default settings.

LAN 1, 2, 3 and 4

Use these ports to connect your computers and other network devices, using Category 5 or 6 Ethernet cables with RJ45 connectors.

WPS/PBC**

Press this button to begin the WiFi Protected Setup. (WPS) Push-Button Configuration (PBC) procedure. Press the PBC button on your wireless clients in the coverage area within two minutes to enable them to join the wireless network.

*Please note: The USB port on your router will not be available and has been deactivated.

**If you’ve chosen to take advantage of one of our multi-static IP address options (e.g. 5 or 13 static IP addresses), in addition to the VMB supplied Hitron router, you will require a customer provided router to enable WiFi capability.

 
 
 

4 Port: Hitron CGNV4-FX4

The lights indicate the router is operating correctly. If you move or unplug your equipment, please check the status of the lights to ensure that things are working as they should. 

LED: Downstream

Green, flashing: The router is searching for a downstream frequency on the CABLE connection.

Green, steady: The router has successfully located and locked onto a downstream frequency on the CABLE connection.

Blue: The router is engaged in channel bonding on the downstream connection.

Off: There is no downstream activity on the CABLE connection.

LED: Upstream

Green, flashing: The router is searching for a downstream frequency on the CABLE connection.

Green, steady: The router has successfully located and locked onto an upstream frequency on the CABLE connection.

Blue: The router is engaged in channel bonding on the upstream connection.

Off: There is no upstream activity on the CABLE connection.

LED: Status

Flashing: The router’s cable modem is registering with the service provider’s CMTS.

On: The router’s cable modem has successfully registered with the service provider and is ready for data transfer.

LED: Wireless 2.4 GHZ**

Off: The 2.4GHz wireless network is not enabled.

Green, steady: The 2.4GHz wireless network is enabled and no data is being transmitted or received over the 2.4GHz wireless network.

Green, flashing: The 2.4GHz wireless network is enabled and data is being transmitted or received over the 2.4GHz wireless network.

LED: Wireless 5 GHZ**

Off: The 5GHz wireless network is not enabled.

Green, steady: The 5GHz wireless network is enabled and no data is being transmitted or received over the 5GHz wireless network.

Green, flashing: The 5GHz wireless network is enabled and data is being transmitted or received over the 5GHz wireless network.

Line 1 & 2

Use these ports to connect your analogue phones for VoIP services, using cables with RJ11 connectors.

RESET

Use this button to reboot or reset your router to its factory default settings. To reboot: press the button and hold it for less than five seconds. The router restarts, using your existing settings. To reset: press the button and hold it for more than ten seconds. All user-configured settings are deleted, and the router restarts using its factory default settings.

LAN 1, 2, 3 and 4

Use these ports to connect your computers and other network devices, using Category 5 or 6 Ethernet cables with RJ45 connectors.

WPS/PBC**

Press this button to begin the WiFi Protected Setup. (WPS) Push-Button Configuration (PBC) procedure. Press the PBC button on your wireless clients in the coverage area within two minutes to enable them to jointhe wireless network.

*Please note: The USB port on your router will not be available and has been deactivated.

**If you’ve chosen to take advantage of one of our multi-static IP address options (e.g. 5 or 13 static IP addresses), in addition to the VMB supplied Hitron router, you will require a customer provided router to enable WiFi capability.

 
 
 
 

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