HELP & ADVICE

HITRON – SETTING UP YOUR ROUTER

WE’LL INSTALL THE ROUTER FOR YOU BUT TO ENSURE YOUR ROUTER IS RUNNING AS IT SHOULD, PLEASE CHECK THE LIGHTS.

2 Port: Hitron Chita

Hardware Connections

 
 

RESET

TEL 1

TEL 2

Use this button to reboot or reset your CHITA to its factory default settings.

To reboot the CHITA, press the button and hold it for less than five seconds.The CHITA restarts, using your existing settings.

To reset the CHITA, press the button and hold it for more than ten seconds.All user-configured settings are deleted, and the CHITA restarts using its factory default settings.

Use these ports to connect your analog your phones for VoIP services, 

using cables with RJ11 connects

 
 

LED

Status

Description

 
 

POWER

DS

US

DS/US

STATUS

Ethernet

2.4GHZ

5GHZ

TEL1

TEL2

WPS

Off

 Green, steady

Green, blinking

 Green, steady

Blue

Off

Green, blinking

 Green, steady

Blue

Off

Green or Blue blinking in unison

Blinking

ON

Off

 Green, steady

 Blue, steady

Off

 Green, steady

Green, blinking

Off

 Green, steady

Green, blinking

Off

Blinking

On

Off

Bi-Color Blinking

 Green, steady

 Red, Blinking

The CHITA is not receiving power

The CHITA is receiving power.

The CHITA is searching for a downstream frequency on the CABLE connection.

The CHITA has successfully located and locked onto a downstream frequency on the CABLE connection.

The CHITA is engaged in channel bonding on the downstream connection.

There is no downstream activity on the CABLE connection.

The CHITA is searching for an upstream frequency on the CABLE connection

The CHITA has successfully located and locked onto a upstream frequency on the CABLE connection.

The CHITA is engaged in channel bonding on the upstream connection

There is no upstream activity on the CABLE connection.

The CHITA is downloading firmware. A reboot will occur upon successful completion.

The CHITA’s cable modem is registering with the service provider’s CMTS.

The CHITA’s cable modem has successfully registered with the service provider and is ready for data transfer.

The CHITA’s cable modem is registering with the service provider’s CMTS.

The CHITA’s cable modem has successfully registered with the service provider and is ready for data transfer.

The 2.4GHz wireless network is enabled, and data is being transmitted or received over the 2.4GHz wireless network.

The 2.4GHz wireless network is not enabled.

The 2.4GHz wireless network is enabled, and no data is being transmitted or received over the 2.4GHz wireless network.

The 2.4GHz wireless network is enabled, and data is being transmitted or received over the 2.4GHz wireless network.

The 5GHz wireless network is not enabled.

The 5GHz wireless network is enabled, and no data is being transmitted or received over the 5GHz wireless network.

The 5GHz wireless network is enabled, and data is being transmitted or received over the 5GHz wireless network.

No telephone is connected to the relevant Line port.

A telephone is connected to the relevant Line port, and is off-hook.

A telephone is connected to the relevant Line port, and is on-hook.

WPS is OFF.

The CHITA’s WPS is processing.

The CHITA’s WPS is in linked status.

Error or Failure had occurred in the CHITA’s WPS.

Please note:

*The USB port on your router will not be available and has been deactivated.
**If you’ve already got a Hitron Chita router from us and want to take advantage of one of our multi-static
IP address options (e.g. 5 or 13 static IP addresses), then you’ll need an additional router to enable the full WiFi capability. You can purchase the additional router from anywhere.

 
 
 

2 Port: Hitron CGNV4-BIZ

The lights indicate the router is operating correctly. If you move or unplug your equipment, please check the status of the lights to ensure that things are working as they should. 

LED: Downstream

Green, flashing: The router is searching for a downstream frequency on the CABLE connection.

Green, steady: The router has successfully located and locked onto a downstream frequency on the CABLE connection.

Blue: The router is engaged in channel bonding on the downstream connection.

Off: There is no downstream activity on the CABLE connection.

LED: Upstream

Green, flashing: The router is searching for a downstream frequency on the CABLE connection.

Green, steady: The router has successfully located and locked onto an upstream frequency on the CABLE connection.

Blue: The router is engaged in channel bonding on the upstream connection.

Off: There is no upstream activity on the CABLE connection.

LED: Status

Flashing: The router’s cable modem is registering with the service provider’s CMTS.

On: The router’s cable modem has successfully registered with the service provider and is ready for data transfer.

LED: LAN

Off: No device is connected to one of the LAN ports.

Green, steady: A device is connected to one of the LAN ports via a Fast Ethernet (100Mbit/s) link, but is not transmitting or receiving data.

Blue, steady: A device is connected to one of the LAN ports via a Gigabit Ethernet (1000Mbit/s) link, but is not transmitting or receiving data.

LED: Wireless 2.4 GHZ**

Off: The 2.4GHz wireless network is not enabled.

Green, steady: The 2.4GHz wireless network is enabled and no data is being transmitted or received over the 2.4GHz wireless network.

Green, flashing: The 2.4GHz wireless network is enabled and data is being transmitted or received over the 2.4GHz wireless network.

LED: Wireless 5 GHZ**

Off: The 5GHz wireless network is not enabled.

Green, steady: The 5GHz wireless network is enabled and no data is being transmitted or received over the 5GHz wireless network.

Green, flashing: The 5GHz wireless network is enabled and data is being transmitted or received over the 5GHz wireless network.

Line 1 & 2

Use these ports to connect your analogue phones for VoIP services, using cables with RJ11 connectors.

RESET

Use this button to reboot or reset your router to its factory default settings. To reboot: press the button and hold it for less than five seconds. The router restarts, using your existing settings. To reset: press the button and hold it for more than ten seconds. All user-configured settings are deleted, and the router restarts using its factory default settings.

LAN 1, 2, 3 and 4

Use these ports to connect your computers and other network devices, using Category 5 or 6 Ethernet cables with RJ45 connectors.

WPS/PBC**

Press this button to begin the WiFi Protected Setup. (WPS) Push-Button Configuration (PBC) procedure. Press the PBC button on your wireless clients in the coverage area within two minutes to enable them to join the wireless network.

*Please note: The USB port on your router will not be available and has been deactivated.

**If you’ve chosen to take advantage of one of our multi-static IP address options (e.g. 5 or 13 static IP addresses), in addition to the VMB supplied Hitron router, you will require a customer provided router to enable WiFi capability.

 
 
 

4 Port: Hitron CGNV4-FX4

The lights indicate the router is operating correctly. If you move or unplug your equipment, please check the status of the lights to ensure that things are working as they should. 

LED: Downstream

Green, flashing: The router is searching for a downstream frequency on the CABLE connection.

Green, steady: The router has successfully located and locked onto a downstream frequency on the CABLE connection.

Blue: The router is engaged in channel bonding on the downstream connection.

Off: There is no downstream activity on the CABLE connection.

LED: Upstream

Green, flashing: The router is searching for a downstream frequency on the CABLE connection.

Green, steady: The router has successfully located and locked onto an upstream frequency on the CABLE connection.

Blue: The router is engaged in channel bonding on the upstream connection.

Off: There is no upstream activity on the CABLE connection.

LED: Status

Flashing: The router’s cable modem is registering with the service provider’s CMTS.

On: The router’s cable modem has successfully registered with the service provider and is ready for data transfer.

LED: Wireless 2.4 GHZ**

Off: The 2.4GHz wireless network is not enabled.

Green, steady: The 2.4GHz wireless network is enabled and no data is being transmitted or received over the 2.4GHz wireless network.

Green, flashing: The 2.4GHz wireless network is enabled and data is being transmitted or received over the 2.4GHz wireless network.

LED: Wireless 5 GHZ**

Off: The 5GHz wireless network is not enabled.

Green, steady: The 5GHz wireless network is enabled and no data is being transmitted or received over the 5GHz wireless network.

Green, flashing: The 5GHz wireless network is enabled and data is being transmitted or received over the 5GHz wireless network.

Line 1, 2, 3 and 4

Use these ports to connect your analogue phones for VoIP services, using cables with RJ11 connectors. Our engineers will also provide adaptors where required.

 

Green flashing - Telephone line is active on a call or off the hook

Green Steady- Telephone line is active but not in use

Off - Telephone line port not enabled

RESET

Use this button to reboot or reset your router to its factory default settings. To reboot: press the button and hold it for less than five seconds. The router restarts, using your existing settings. To reset: press the button and hold it for more than ten seconds. All user-configured settings are deleted, and the router restarts using its factory default settings.

LAN 1, 2, 3 and 4

Use these ports to connect your computers and other network devices, using Category 5 or 6 Ethernet cables with RJ45 connectors. If the light is green, it will transmit up to 100Mbps. If it is orange, it will transmit up to 1Gbps.

WPS/PBC**

Press this button to begin the WiFi Protected Setup. (WPS) Push-Button Configuration (PBC) procedure. Press the PBC button on your wireless clients in the coverage area within two minutes to enable them to jointhe wireless network.

Please note:

*The USB port on your router will not be available and has been deactivated.

**If you’ve already got a Hitron router from us and want to take advantage of one of our multi-staticIP address options (e.g. 5 or 13 static IP addresses), then you’ll need an additional router to enablethe full WiFi capability. You can purchase the additional router from anywhere

 
 
 
 

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