Welcome to your new Hitron Broadband Router from Virgin Media Business

Voom Fibre frees your business from the shackles of compromise, in a new Virgin way. We offer just one speed - the fastest we can on our network. Right up to 350Mbps. So you can unleash your business. And achieve your digital potential. Do more, sell more, be more!


Are you ready to #VOOM?

Getting to know your Hitron router

Before you begin, please check your Hitron box came with the following equipment:


  • 12v 2.5 Amp (30W) power adapter for UK mains
  • RJ45 Ethernet cable (1.8 metres long) ABOUT YOUR HITRON ROUTER:


IT Equipment

Cable modem to connect your devices to the Internet.



WLAN supporting dual concurrent band wireless ‘n’ at 2.4GHz and 5GHz and wireless ‘ac’ at 5GHz.Both bands use IEEE 802.11n/ac WiFi access and are backward compatible with A/B/G devices.

If you’ve chosen to take advantage of one of our multi-static IP address options (e.g. 5 or 13 static IP addresses), in addition to the VMB supplied Hitron router, you will require a customer provided router to enable WiFi capability.


Wired Devices

Gigabit LAN switch and 4 port Gigabit Ethernet.



Configurable software firewall for setting filters and controls.

Ports on your Hitron router

2 Port - Hitron CGNV4-BIZ

4 Port - Hitron CGNV4-FX4


Hitron router help videos

Setting Up Your Hitron Router

General Tips About Your Hitron Router



Talk to someone at Virgin Media Business, report faults or view our online support services.

Customer care


Text us on 07480 639 012