VOOM 500

With Voom 500 you’ll get up to 500Mbps, with the UK’s fastest widely available business broadband.

The last thing on your mind should be your internet connection. We want you to focus on using it, rather than worrying about it. Voom Fibre now offers download speeds of up to 500Mbps from the UK’s fastest major business broadband provider.

With your people demanding seamless connectivity and your customers expecting to reach you in more ways than imaginable, ultrafast connectivity is a must – giving everyone connections they can count on.  

Who's it good for?

Established businesses that have a daily need for speed – giving multiple users reliable and safe access to the internet, at the same time. It's also often good for businesses in sectors like:

  • Information Technology
  • Creative Design
  • Business, Financial and Professional services

Introducing 4G Start-up and 4G Back-up

Before you even get your business broadband installed, 4G Start-up will get you online and cracking on. What’s more, if things do ever go pear-shaped, 4G Back-up will keep you going while we arrange tech support.


Get in touch

Discuss your needs with our dedicated team




Open Mon - Fri, 8am - 6pm
Excluding bank holidays


How can Voom Fibre help my business?


VOOM 500              


Broadband only



  • Up to 500Mbps downloads
  • Up to 35Mbps uploads
  • 12 working hrs resolution from first recorded report
  • Unlimited downloads
  • Up to 5 static IP's
  • Hitron WiFi router
  • 24 month contract

Broadband bolt-ons

  • 13 x Static IP (+£5 pm)
  • 12 month contract (+£5 pm)
  • 4G Start-Up - 25GB Data plan (+£40 pm)
  • 4G Back-Up (+£7 pm)



Broadband and Phone bundle



  • All standard broadband features
  • Unlimited inclusive UK calls1
  • 24/7 support and Service Level 

  • Line identification
  • Free voicemail service
  • Host of extra Phone line add-ons 
  • 24 month contract

Phone line add-ons

  • Right Place Calls (+ £2.50 pm)
    Call divert – different number 
    Hunt group
  • Manage Incoming Calls (+ £2.50 pm)
    Anonymous call rejection 
    Call waiting

  • Manage Outgoing Calls (+£2.50 pm) 
    Outgoing call barring 
    Last number redial 
    Multi-party calling 
    Number restrict permanent

  • Additional Services Bundle (+£2.50 pm)   
    Hot line 
    Warm line
    Reminder Call
    Quick dial

Click here for estimated speeds, our minimum speed guarantee and your right to exit.

SLA - Site visits on working days during working hours. Working days comprised of Monday to Saturday excluding Bank and Public Holidays; and working hours Monday to Friday 8am to 6pm/Saturday 8am to 4pm

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Check what speed is available at your postcode…

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    Phone & SIM

    Get the latest Apple and Samsung handsets with up to 32GB data, unlimited UK calls and texts[1].

    from £9.00 p/m

    Upfront costs may apply


    SIM only

    • Unlimited UK calls and texts[1]
    • 3GB, 8GB, 16GB and 32GB data
    • 4G network speeds
    • 12 month contract

    from £7.00 p/m



    Get mobile and broadband connectivity
    in one and save £5 a month.**

    Call us on


    Open Mon - Fri, 8am - 6:30pm
    Sat, 10am - 2pm
    Excluding bank holidays



    Meet the Voom Fibre Options


    For start ups and small businesses just beginning their digital journey.



    For growing businesses with some dependence on reliable internet access.



    For digitally dependant businesses looking for complete piece-of-mind.


    Flick the switch to Voom Fibre Find out about switching your service

    Is there any downtime when I switch to Virgin Media Business?

    We always try to minimise any interruption to your service as we switch you over. But for added peace of mind, as we own our own network, if you’re in a Virgin Media cabled area you can choose to keep your existing service until we connect you.

    Please note you’ll need to continue paying your current provider if you do this, plus it’s your responsibility to cancel your existing services.  Virgin Media Business can’t be held responsible if your existing provider fails to do this.

    If I switch my phone line, can I keep my current phone number?

    Yes, normally you can keep your BT phone number and stop paying BT line rental if you’re staying in the same local area. Just let us know when you buy online or speak to our sales team.


    Installation journey

    The legal stuff

    Broadband General

    Speeds referred to are download speeds. All prices subject to VAT at 20%. Subject to 24 months minimum term contract.

    Ofcom Voluntary Business Broadband Speeds Code of Practise

    Our business broadband speeds are advertised as ‘up to’ which means that whilst you should normally expect to receive the speeds as advertised, the actual speed you experience will be influenced by a number of factors and as a result it is possible that the speed you receive may be reduced.

    Minimum Download Speed

    The minimum download speed to your Virgin Media Business Hitron router should not fall below 50% Mbps.  If this happens for three consecutive days or more and we are unable to fix the problem within 30 days of you reporting the problem to Virgin Media Business, you may have the right to exit your Virgin Media contract without penalty, for full information and terms please read our Speed Performance guide here.

    Multiple static IP addresses

    Requires additional router (not included). Inclusive Hitron router works with dynamic or single static IP addresses only.


    Minimum cost of install is £50 per site. Excess construction charges may apply.

    Keeping you connected

    Our broadband cable network service availability level is 99.9% a year. If a problem arises and you can’t use your broadband for cable services, we’ll aim to restore your service within 24 hours following a fault.

    Speed Claim – The UK’s fastest major business broadband provider

    Based on Voom Fibre 350Mbps & Voom 500Mbps vs major UK B2B ISPs max: 314Mbps BT; 80Mbps O2; 76Mbps Plusnet; 76Mbps TalkTalk; and 76Mbps Vodafone. Virgin Fibre areas only.

    Cooling Off Period

    You have the right to terminate your contract during the Openreach Transfer Period, which is 10 full working days from when we are notified by Openreach that they will activate the line.

    Network Coverage

    Voom Fibre & Voom 500 has 97% UK network coverage. To find out what speeds can be achieved in your area please pop your post code into our online speed checker.

    Bundle with Phone Line [1]

    Plans include UK calls to UK landlines (01, 02, 03) & UK mobile networks. Jersey, Guernsey and Isle of Man mobiles and premium rate telephone services or numbers are excluded from any call allowances. Inclusive text message  and data allowances are for use in the UK only.

    Broadband and Mobile Dream Team discount:

    £5 p/m broadband saving only applied whilst you have a 12 month SIM Only Plan or 24 or 36 month Device and Data Plan. Prices are stated exclusive of VAT, applicable at 20%.  Mobile + Voom Fibre discount is applicable per Voom Fibre circuit not linked to volume of SIMs i.e. Single £5 discount per Voom Fibre circuit. £5 discount will be applied the month following any FOC promotional period.


    Call us to order


    Open Mon - Fri, 8am - 6pm / Excluding bank holidays

    • Give us a call to order this product
    • We'll have a chat about your business needs
    • You come away with a product tailored for you

    Arrange a callback

    If you'd like to discuss your organisation's requirements with us, or are ready to order, simply schedule the time you want us to call you, Mon-Fri 8am-6:30pm.

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