29 April 2019


  • Voom 500 business broadband will help SMEs overcome slow internet speeds – one of their biggest causes of wasted time
  • Existing customers could receive a speed boost at no extra cost when purchasing select Cloud Voice or selected mobile data packages
  • Significant increase in upload speeds will support businesses as they adopt the latest digital technology

Virgin Media Business, the UK’s fastest major business broadband provider, has launched the country’s fastest widely available business broadband – Voom 500 – which offers download speeds of up to 500Mbps. As well as providing ultrafast download speeds, Voom 500 offers a huge boost to upload speeds of up to 35Mbps, providing businesses with peace of mind that their connection can keep up with everything they want to do online.

Research from Virgin Media Business found that slow internet speeds were small businesses’ biggest time-waster. The research surveying more than 1,000 senior SMEs decision makers revealed that they think the average employee loses 15 minutes a day to slow internet speeds. This means that a business with eight employees could lose a full day of work each week, waiting for their connection to catch up*.

The ultrafast connection will particularly benefit businesses sharing large files across the internet; using cloud applications like Microsoft Office 365 or Dropbox; managing their own websites; and using calling or video conferencing tools like Skype.

From launch, eligible broadband customers are set to receive a free upgrade to Voom 500 if they combine their broadband with a new Cloud Voice package or one of the latest mobile data packages, helping them stay connected on the go.

Cloud Voice helps customers take full advantage of their ultrafast connectivity; routing calls over their broadband connection and giving businesses greater control, flexibility and features; helping to ensure they never miss a customer call.

Rob Orr, Executive Director of Commercial Marketing, Virgin Media Business, commented: “Once again we’re raising the bar for business broadband by giving our customers the ultrafast and reliable connections they need to excel in the digital age. With a free upgrade to Voom 500 on offer for existing Voom customers when they take selected mobile or Cloud Voice services, our customers can stop worrying about their broadband and focus on using it.”

Voom 500 is available from just £62 per month and customers have the option to add a business landline package with unlimited UK calls for just an additional £8 per month. The package comes with 5 static IPs and a 12-hour fault fix time service level agreement.

Voom 500

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Notes to Editors

* A small business with eight employees used for illustrative purposes only. Eight people losing 15 minutes for five days equals 600 minutes, or ten hours of time, lost. According to the Department for Business, Innovation & Skills, businesses with 0-9 employees account for 96% of all UK businesses.

Speed Claim – The UK’s fastest major business broadband provider based on Voom Fibre 350Mbps vs major UK B2B ISPs max: 314Mbps BT; 80Mbps O2; 76Mbps Plusnet; 76Mbps TalkTalk; and 76Mbps Vodafone. Virgin Fibre areas only.

Media contact:

Luke Stallard

Press office: +44 (0)333 000 2900

Press Office

For all press enquries, please contact the Virgin Media PR team.

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