CLOUD VOICE

Voice technology that quickly and easily adapts to business change

Whether you’re a small-to-medium business or large corporation, more of your people are choosing how, when and where they do their job. Empowering them to work together effectively from multiple locations and devices is an ever-growing challenge.

By replacing your traditional hardware-based phone system with a simple, flexible software-based service, Cloud Voice helps you overcome that challenge with ease. 

Why make the move?

  • Simplicity: get automatic updates so you always have the latest software, with no hardware to maintain
  • Ease: full end-to-end service – we take care of everything for you so you can focus on running your business
  • Clarity: complete price transparency with no hidden costs – only pay for what you need, when you need it
  • Quality: run your voice traffic through Voom Fibre broadband for clearer, more reliable calls
  • Flexibility: scale up as your business grows by adding additional users whenever you need to

Get in touch

Discuss your needs with our dedicated team

 
 

CALL US

08009530180

Open Mon - Fri, 8am - 5:30pm

 
 
 
 
 
 
 
 

Which Cloud Voice licence is right for you?

Functional Licence

 
 
 
 

Great for:

Organisations whose employees work mostly or entirely on-site.

 
 

Includes:

  • Inclusive call package
  • Complete on-site features, including call directing, hunt groups, and reporting
  • Call waiting, hold, caller ID, blocking, pickup and transfer features

What you can add:

  • Power Supply Unit
 
 
 
 

Mobile Licence

 
 
 
 

Great for:

Organisations whose employees work remotely some or all of the time.

 
 

Includes:

  • Inclusive call package
  • Complete on-site features, including call directing, hunt groups, and reporting
  • Call waiting, hold, caller ID, blocking, pickup and transfer features
  • Answer confirmation
  • CommPilot Express
  • Do not disturb
  • Hot-desking guest and host
  • Push-to-talk
  • Remote office
  • Unified Communications Business
  • Voice portal calling

What you can add:

  • Fax messaging
  • Call recording
  • Busy Lamp Fields – Call Centre agent availability indicator
 
 
 
 

 
 

Why choose Cloud Voice?

The bottom line

 
  • The capability you need tomorrow, today.
  • You only pay or what you need, when you need it.
  • Lower your overheads. Let us look after the complex systems. 
 
 
 
 

Get the edge

 
  • Level the playing field, compete with bigger competitors, win.
  • Future-proof your business. You'll always have the latest, updated software. 
     
 
 
 
 

A smoother way to work

 
  • Move capacity up or down whenever you need to.
  • You're never dependent on in-house skills or a single point of failure.
  • Collaboration is easy when everyone can access data from anywhere.
 
 
 
 
 
 

Legal stuff

Inclusive Call Package

Inclusive calls are subject to our fair usage policy which can be found in our Cloud Voice Special Terms.

The number of minutes per eligible Cloud Voice license, per month should not exceed the amounts below:

1.      UK Geographic Calls – 3,000
2.      UK Mobile Calls – 1,000

If the number of minutes per eligible Cloud Voice license is in excess of the threshold set out above, Virgin Media Business reserves the right to charge all over use minutes on destinations where usage per user is in excess of the call spend amounts set out above – all the rates set out in special terms; or suspend the Cloud Voice Inclusive Call Package.

Cooling Off Period

You have the right to terminate your contract during the Openreach Transfer Period, which is 10 full working days from when we are notified by Openreach that they will activate the line.

 
 
 

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