Contact us
Talk to someone at Virgin Media Business...
As you might have guessed already, we think it's very important to keep in touch. Find a link to our help and support section here, and if you can't find an answer there, our team of experts are on the end of the phone to help in any way they can.
To help you get to the right team
Choose your business type...
Small
Business
1-10 people
Medium & Enterprise
Business
11+ people
Public Sector
Wholesale
Contact the Small Business teams...
Talk to the below teams if you're a small business or sole trader with Business Broadband, Mobile or Phoneline
Customer Care
Mon to Fri, 8am to 6pm.
Excluding bank holidays
Contact our Care Team if you
need to talk about your products
or services
0800 052 0800
Option 1 > 4
Installation query
Mon to Fri, 8am to 6pm.
Excluding bank holidays
Got a question about your
installation or need to speak to
your Order Manager?
0800 052 0800
Option 1 > 1
Visit our the small business
installation support pages
Report a fault
Anytime
24/7
If you're experiencing a problem
or fault, you can contact us
anytime, 24/7.
0800 052 0800
Option 1 > 3
Visit our technical support section
for online help and support
Sales
Mon to Fri, 9am to 6pm.
Excluding bank holidays
Unleash your small business
with lightning fast business
broadband