INSIGHT

The age of digital voice for organisations is approaching

Watch our latest panel discussion exploring how the end of traditional telephony brings new opportunities for organisations

The long-anticipated end of PSTN is fast becoming a reality. Organisations are busy migrating their voice services to IP before PSTN’s switch-off. So what are the digital voice benefits? And is there any rationale for organisations delaying switchover from PSTN until it officially reaches the end of the road?

Our latest edition of the CIO Watercooler panel discussion brings together John Stenton, Head of IT at Thrive Homes and Adam Miller, Associate Engineering Director at MOO Print Limited, alongside Virgin Media O2's Senior Regulatory Specialist David Christie, to explore the new age of digital voice.

Panellists discuss defining events that shone a light on PSTN's limitations – including the pandemic that forced organisations to reimagine how voice services could support their sudden move to remote and hybrid working.

Watch the video to help shape your own digital voice strategy.

You'll learn:

  • How to avoid the costly management challenges of end-of-life PSTN technology.
  • How IP powers up hybrid working using collaborative tools such as MS Teams in significant new ways.
  • How taking the IP route brings cost-effective voice flexibility and guaranteed quality of service – plus a wealth of actionable data.
  • What shift in mindset must happen to encourage adoption of dependable, proven tech.
  • How Virgin Media O2 Business is supporting digital voice migration between now and PSTN switch off.
 
 

Why are analogue phones being switched off?

You may already be aware that the age of the analogue phone is coming to an end.

Since 2014, the UK telecoms industry has been reviewing the replacement of TDM (Time Division Multiplexing) analogue phone services and PSTN (the Public Switched Telephony Network), with a view to moving everyone to an IP (Voice over Internet Protocol) system.

 
 

This newer digital VOIP technology supports both broadband and fixed telephone services, carrying voice calls over a broadband connection with a move to full IP across the UK.