HELP & ADVICE

I CAN'T SEND OR RECEIVE FAXES

Let’s see if the fault is with the line or the machine.

Let’s see if the fault is with the line or the machine. Plug a working phone directly into the line without using any splitters, and try calling a line you know is working. If you get through, it’s a hardware problem and you should contact your supplier. If the test call doesn’t work, use another line and get in contact with us. We’ll get to the bottom of it.

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Talk to someone at Virgin Media Business, report faults or view our online support services.

Customer care

Faults

Text us on 07480 639 012