HELP & ADVICE
I CAN'T SEND OR RECEIVE FAXES
Let’s see if the fault is with the line or the machine.
Let’s see if the fault is with the line or the machine. Plug a working phone directly into the line without using any splitters, and try calling a line you know is working. If you get through, it’s a hardware problem and you should contact your supplier. If the test call doesn’t work, use another line and get in contact with us. We’ll get to the bottom of it.
STILL NEED HELP?
Talk to someone at Virgin Media Business, report faults or view our online support services.