The new everyday in local government


Before March 2020, local authorities were already planning and launching some ambitious digital transformation projects.


But in March 2020, as lockdown created a sudden surge in demand for online services, ‘ambitious’ became ‘essential’ overnight.


From rapidly deploying Microsoft Teams and cloud access to enabling employees to work from home and using digital tools to reduce inequalities, local authorities have proved themselves to be digital innovators like never before.


On this page we’ve explored some of those positive changes and how they’ll benefit UK citizens, not just now but in years to come. 



Why councils are thinking 100% digital


Want to know how local authorities like Manchester, Belfast, Edinburgh and Wolverhampton are leading the way on post-pandemic digital transformation?


We recently commissioned the Centre for Economics and Business Research (Cebr) to look at the potential benefits to the UK Economy of the continued investment in digital transformation projects, similar to what we’ve seen over last year.


Across the UK the Cebr estimates that continued investment in digital change projects could increase UK GDP by £232bn, or 6.9%, by 2040.


Digital infrastructure projects initiated by local and central government and blue-light services could generate a £32bn sector boost towards UK GDP over the same time-frame.  A 1% uplift to the UK economy.


Our new report explores some of the most exciting projects happening in these areas, including interviews with key people involved in making them happen. 


“Mayor Andy Burnham’s great passion is digital acceleration. If we can get connected and stay connected we can move mountains.”

Sara Todd, Lead Chief Executive Greater Manchester Digital Portfolio & Chief Executive of Trafford MBC


“The pandemic crystalised the need to develop strategies which are inclusive but based on innovation.” 

Dr Jayne Brady MBE, Digital Information Commissioner, Belfast

You’ll learn:

  • How accelerated digital transformation can boost the UK economy.
  • What Manchester’s Digital Blueprint involved and how it helped the region respond to the pandemic effectively.
  • Why digital innovation was so important to Belfast’s recovery, and what it did to accelerate digital change.
  • How last year's accelerated digital change has dramatically improved the way Edinburgh council operates, cutting admin time from weeks to hours.
  • How Wolverhampton brought some of their digital transformation plans forward by up to a year and what the impact has been.

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The Cebr Methodology

The methodology is centered on producing a cumulative economics delta between a baseline scenario, in which there is no accelerated adoption of digital transformation initiatives, and a scenario in which there is.

The research considered a number of modelling inputs to estimate the productivity impacts of various forms of technology to derive the ‘Post Covid-19 Digital Transformation’ technology uplift coefficient.

This coefficient is then scaled to reflect the proportion of the workforce to whom it applies.

The model also estimates the rate of technological adoption across different sectors and a rate of re-investment.

All of the estimates are rooted in a detailed literature review.


What lies ahead for local authorities?


Local authorities have led from the front as they rolled out digital transformation projects to deal with the pandemic.


But what happens next? And how can they make sure they’re ready to rebound and thrive in the world after Covid-19?


Last summer we spoke to technology leaders at UK local authorities to find out.


Our report explores:

  • How local authorities were investing in digital transformation projects, and how they planned to do so in future.
  • The future challenges for their workforce and how they planned to overcome them.
  • Which technologies they’re prioritising in the wake of Covid-19.

Seize your new everyday

Get ready for a hybrid working world

Connect your organisation so it’s always on and always ready for change. 

Protect your data even when people are working all over the place. 

Empower your people to do their job wherever they are, whenever it matters, however works best for everyone.