Yes, normally you can keep your BT phone number and stop paying BT line rental if you’re staying in the same local area. Just let us know when you buy online or speak to our sales team.

*CABLED AREAS ONLY.  Speeds referred to are download speeds. All prices subject to VAT at 20%. Subject to 24 months minimum term contract.

Our business broadband speeds are advertised as ‘up to’ which means that whilst you should normally expect to receive the speeds as advertised, the actual speed you experience will be influenced by a number of factors and as a result it is possible that the speed you receive may be reduced.

The minimum download speed to your Virgin Media Business Hitron router should not fall below 50% Mbps.  If this happens for three consecutive days or more and we are unable to fix the problem within 30 days of you reporting the problem to Virgin Media Business, you may have the right to exit your Virgin Media contract without penalty, for full information and terms please read our Speed Performance guide here.

Minimum cost of install is £50 per site. Excess construction charges may apply.

Our broadband cable network service availability level is 99.9% a year. If a problem arises and you can’t use your broadband for cable services, we’ll aim to restore your service within 24 hours following a fault.

You have the right to terminate your contract during the Openreach Transfer Period, which is 10 full working days from when we are notified by Openreach that they will activate the line.

i* Unlimited calls to UK local, regional, national, mobile and selected international destinations, included as standard with Voom Fibre broadband and phone bundles (landline calls unmetered for the first 60 minutes and UK mobiles for the first 10 minutes).’