Harness the power of your data network for your voice communications

SIP Trunking is an Enterprise Voice over Internet Protocol (VoIP) solution. It optimises your secure data connection – your Managed Internet Access or IP Virtual Private Network – so that you only need one connection for voice and data.  SIP (Session Initiation Protocol) Trunking plugs into your existing phone system, replacing  your traditional voice service such as ISDN30. 

If you’re looking for a full end-to end voice service, where we sort you out with everything Cloud Voice is the solution for you.

Benefits of SIP Trunking

  • Make the most of your Managed Internet Access (MIA) or IP Virtual Private Network by adding voice to your internet connectivity
  • This Voice over IP (VoIP) solution is Ideal for medium and large businesses with multiple sites
  • Minimise outlay by using your existing handsets and equipment

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Advantages of Virgin Media Business SIP Trunking

Future-proof your business with a digital platform

BT are scheduled to switch off their Public Switched Telephony Network in 2025. By migrating your landlines to an internet-based communications system now, you can free yourself from the deadline.

Unify (and simplify) your network operations

SIP Trunking allows you to keep control of your on-premise telephony system, but by consolidating your voice and data traffic over one resilent connection, you can cut the clutter. It offers the opportunity to unify all of your traffic with a single supplier and one reliable SLA.

Increase efficiency and cut costs

Make cost savings by removing the need to install a dedicated voice circuit on each of your sites. You can run a SIP Trunk over your existing data network, regardless of how many sites this includes. This makes more of what you already have and means you won’t need to invest in a separate traditional voice service. 


Manage call spikes with simple scalability

Depending on your business, there are times of the year when you might have to brace yourself from the onslaught: such as Christmas, Valentines, university clearing. With a traditional (TDM) voice service, you’d need to have additional lines sitting unused all year, just so that you have them for the peak. With SIP Trunking, you use your bandwidth and can have the capacity to scale up and down, whenever you need to. To put it in context, SIP Trunking can accommodate thousands of calls, while an ISDN 30 circuit can only cope with 30 at a time.

Want call-handling functionality? You’ve got it

Our SIP Trunking solution has the basics covered, including DDI (Direct Dialling Inwards), CLI (Call Line Identity), CLIP (Caller Line Identity Presentation), CLIR (Caller Line Identity Restriction) and Presentation Numbers.

Keep your number, wherever you are

If you move business premises, there’s no need to change your phone number. And if a disaster happens, we’ll just reroute your calls to wherever they need to go. Business continuity is built-in as standard.


How does SIP Trunking work?

SIP Trunking takes your existing data connection and allows you to layer voice over the top. Your voice traffic is prioritised so that you shouldn’t experience a dip in phone quality if someone is trying to download a huge file.

SIP (Session Initiation Protocol) is an open standard, effectively a common language that means that our SIP Trunking service can work with the vast majority of phone systems in the market today.

 SIP Trunking plugs into your phone system to enable calls into and out of your premises.  It’s just like normal phone lines, except you don’t need dedicated voicecircuits to do the job for you.  



The techie bit

Customer Premises
Equipment (CPE)

Our SIP Trunking service supports a growing range of Customer Premises Equipment.


SIP Trunking is delivered over our IPVPN or MIA services.


SIP Trunking supports both the G.711 and G.729 codecs to ensure you get the same great voice quality as you’d get with traditional voice services.

Inbound call routing

High level of configurable options for in-bound call routing to ensure you never miss a call.

Options such as priority routing and round robin call distribution can be easily tailored to support your business needs.


Solutions to support your SIP Trunking...

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