Lost and stolen business mobile phones and sims

Please fill out the form below to report a lost or stolen device. We will ensure your SIM is blocked as soon as possible and an agent will be in touch the next working day to help with a replacement SIM.

 

Don’t forget, if you’ve had your phone stolen make sure you also report it to the police within 24 hours and obtain a crime reference number for possible insurance purposes.

  1. First Name is required. Please enter a value. Please enter a valid first name.
  2. Last Name is required. Please enter a value. Please enter a valid last name.
  3. Organisation Name is required. Please enter a value. Please enter a valid organisation name.
  4. Postcode is not a valid postcode.
  5. Contact Number is required. Please enter a value. Contact Number is not a valid phone number. It cannot contain any spaces and must start with '0' followed by 10 digits.
  6. Contact Number is required. Please enter a value. Contact Number is not a valid phone number. It cannot contain any spaces and must start with '0' followed by 10 digits.
  7. Email address is required. Email Address is not a valid e-mail address
  8. IMEI number is required. Please enter a value.
  9. Time and date of lost or stolen is required.
  10. Please tick 'I Agree' to submit your form
  11. Further details on how Virgin Media Business will use your data, including details on how to opt-out of further communications, can be found in our privacy policy