HELP & ADVICE

HOW DO I SET-UP REVERSE DNS?

Follow these steps if you’re not getting an internet connection.

Customers that have requested a Static IP address configuration from us, may wish to have a reverse DNS (Domain Name System) entry put in place on our nameservers.

This is usually a requirement when sending email directly from your own server and provides an additional check for the recipients servers to validate the authenticity of your communication. Should you require this setup, please send an email to domainmanagement@virginmediabusiness.co.uk outlining the IP address and the hostname it is to be mapped to.

You might also be interested in:

 
 
 
 

STILL NEED HELP?

Talk to someone at Virgin Media Business, report faults or view our online support services.

Customer care

Faults

Text us on 07480 639 012