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Managed Internet Access

Overview

Dedicated, reliable and fast - Leased Lines & Ethernet

These days, any organisation that means business needs fast, reliable internet access. And that’s precisely what our Managed Internet Access (MIA) product delivers: it’s fully managed by us (so there’s no technical or administrative burden on your people), symmetric (same high speed in both directions) and uncontended (no one else shares your bandwidth). What’s more, this internet leased line service includes hardware, a 24/7 helpline, six-hour problem-resolution, and a choice of speeds from 2Mb to 1Gb* - ensuring super fast, always-on access for your business-critical systems and applications. And all at a truly competitive price.

MIA Snapshot

Take a look at our quick guide to MIA.

Key features

  • A choice of access circuit speeds between 2Mb to 1Gb from the customer site to the nearest Virgin Media Business internet Point of Presence (PoP).
  • Fully managed business class Cisco router provided.
  • Range of resilient options available including dual-homed and multi-homed failover and load-sharing solutions.
  • 24/7 support by friendly professionals.
  • Delivered using Leased Lines, Ethernet or SDSL

Fast

As a leading supplier of business internet access services, we know that high speed capacity and reliability are critical. We also realise that no two companies are the same, so we tailor our MIA service speeds, which range from 2Mb to 1Gb, to meet your requirements exactly.

Flexible

You don’t just get a big choice of bandwidths: the really brilliant feature of MIA is that you can flex your bandwidth up or down, according to your business needs, on a month-by-month basis. Speed can be varied between 4Mb and 1Gb; upgrading is simple and quick, with minimal service disruption. How flexible is that?

Shape your MIA service around your organisation even further by adding associated services such as security, Virtual Private Network (VPN) connectivity, domain name registration and hosting plus SMTP mail backup.

Payment Options

Pay the way that works for you. Monthly, quarterly or annual payment options, together with further discounts for taking out a contract for longer than 12 months, help you plan and control your spending, and get the best possible value.

Monitoring

We don’t just continuously monitor and manage your internet service; we’ll also give you a browser-based reporting facility that lets you track utilisation and availability in an easy-to-view graphic format. With unmatched insight into your connection’s performance, you can track and plan your service requirements very effectively indeed.

Managed Service

MIA does exactly what it says on the tin. We’ll monitor and manage to the highest standards, from the router at your site through to our gateways to the public internet backbone. A first class Service Level Agreement (SLA) is provided with all of our MIA offerings. These are backed by service credits, which tell you precisely what you can expect for service availability and restoration times. And our technical support team is on hand 24/7 to deal with follow-up fault and support calls.

Resilience

For business critical applications, we can provide a number of resilient options for our MIA service. Our special MIA pre-sales team will help design a solution to give you added reassurance. For example, we can give you two completely independent connections to our network, with automatic switchover in the event of one of them failing (called dual-homing). And if you need even greater resilience, our multi-homing option means you can automatically switch over to an entirely different provider’s connection, in the unlikely event of a fault with ours.

Got a question? Ready to order? Contact us today or schedule a time for us to call you back.   

Features & Benefits

Dedicated lines for reliable high speed connectivity

Fabulous features and beautiful benefits

Features

  • Dedicated internet access via our high performance network.
  • Delivered using Leased Line, Ethernet or SDSL technology
  • A choice of access circuits between 2Mb to 1Gb from the customer site to the nearest Virgin Media Business internet Point of Presence (PoP).
  • Fully managed business class Cisco router provided.
  • Range of resilient options available including dual-homed and multi-homed failover and load-sharing solutions.
  • 24/7 support by friendly professionals.
  • Comprehensive and competitive business Service Level Agreement.
  • Online service reporting.
  • Assignment of public IP addresses for use with the service.
  • SMTP email backup service.
  • Domain name registration and primary and secondary hosting of domain names.
  • Optional managed security services to protect your internet connection.
  • Optional managed VPN services to enable secure and remote access solutions.

Benefits

  • Fully managed service - from the router at your site through to our transit and peering gateways on the public internet backbone, our team of network professionals will manage your service 24/7, leaving you to focus on your business. 
  • Solutions that work - our range of service options includes access speed, flexible delivery technologies, resilience and billing - we want what’s right for you.
  • Stay in control - online reporting lets you track the performance of your connection including utilisation, availability and errors.
  • Reduced costs - with a fully MIA service, there’s no need to train or employ skilled specialists or incur expensive operational costs.
  • Budget control - a choice of payment options and further discounts for taking out a contract for longer than 12 months helps you plan your spending and get best value.
  • Network capacity and performance - the UK’s only national next-generation network.
  • Transit and peering arrangements - our unmatched transatlantic and European connectivity, along with world class peering agreements, ensures quick and efficient delivery of internet traffic anywhere in the world.

Got a question? Ready to order? Contact us today or schedule a time for us to call you back.  

Detailed Info

Dedicated lines for reliable high-speed connectivity

As you’d expect, our MIA services are delivered via one of our range of  business class routers. Bandwidth and the required functionality will determine which router’s right for you.

Service Level Agreement

We protect the integrity of your service by providing a first class business Service Level Agreement (SLA) that’s both comprehensive and competitive. In the unlikely event that our MIA service fails to meet its targets, we’ll credit your service.

Services

To keep things simple, our dedicated team of Business Solution Consultants are on hand to ensure that your requirements are met to a ‘T’. They’ll happily manage everything from start to finish.

Online reporting

Online reporting is available for you to track the performance of your connection in an easy-to-view graphic format via a web browser.

Domain Name Services

Domain names say so much about you. We’ll register or transfer any on your behalf for hosting on our Primary and Secondary DNS servers. And we’ll ensure that domain name records are kept up to date.

SMTP mail backup

Our MIA service provides you with the facility for using the Virgin Media Business SMTP backup service as a Secondary server to your mail server. So if your Primary email server ever becomes unavailable, incoming email can be picked up by our service, and forwarded on to your Primary email server once it’s back online.

Security options

Managed Firewall

A firewall is an essential component of any internet connection. A Managed Firewall from Virgin Media Business can be provided in addition to your MIA service to help secure your business whilst removing the burden of monitoring and maintaining a firewall solution yourself.

Managed VPN

A Virtual Private Network (VPN) can be deployed in conjunction with your MIA service to provide a cost effective and secure way of connecting remote sites and remote users to your network applications and resources.

IPSec VPN

IPSec VPN access provides cost effective ways to securely connect remote sites to your centrally hosted applications and resources. Whether you are a small organisation with only a few remote sites you wish to connect, or a large organisation with many distributed sites, we can design a solution specific to your requirements. By providing a secure, private tunnel between devices, it's an ideal way to extend your private network across the Internet.

SSL VPN

SSL VPN uses a standard browser to establish a secure SSL connection to your internal systems. It delivers real flexibility, removing the burden of installing and maintaining software on any device and enabling precise control of end users. SSL VPN is ideal for providing remote access for Employees, Customers and Partners from any type of end user device, from any location.

Downloads

Got a question? Ready to order? Contact us today or schedule a time for us to call you back. 

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