Overview
Fast business broadband with coverage across the UK
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ADSL/ADSL2+ coverage across the UK or, subject to conditions*, accelerate your business broadband with the country’s only nationwide fibre optic network.
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Help is always on hand with a dedicated UK-based Business Support Team, available via our Freephone 0800 number 24/7 365 days.
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One of our friendly engineers will install and set-up your Business Broadband and any supplied equipment. How easy is that?
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Offering UK wide coverage
Not in a Virgin Media Business cabled area? No worries. We provide two types of business broadband – fibre optic cable* and ADSL. ADSL broadband uses your phone line and can deliver download speeds of up to 20Mb with ADSL2+ and upload speeds up to 1Mb.
We’ll always try to give you the fastest speeds available, depending on factors such as how far you are from the nearest exchange. So, whether you’re in a cabled area or not, or have offices in more than one location, you’re sorted.
Small business, powerful communications
Take the hassle out of managing your office telecoms with our full range of broadband, phone and network solutions designed to make small businesses mighty.
Find out more about our range of solutions for small businesses.
* Our cable business broadband is only available to premises that are already receiving cable services from us or these services have previously been provided to those premises. Installation may be subject to a site survey and ADSL/ADSL2+ business broadband offered as an alternative. If you’re a corporate or public sector organisation, please contact us for further information on our complete range of services.
Got a question? Ready to order?
We're here Monday to Friday from 9:00 to 5:00 so give us a call.
Features & Benefits
Fast business broadband with coverage across the UK
Features:
- ‘Always-on’ broadband connection – no usage restrictions or caps (subject to our acceptable use policy).
- Business-strength SLA – we’ll ensure we get back to you within two hours and aim to solve any problems within 24 hours*.
Benefits:
- Fast, reliable and cost-effective – get business broadband and phone services from one supplier with a single bill.
- The UK’s only nationwide fibre optic network – runs past the door of 85% of UK businesses and delivers business broadband at the speed of light (and if you’re not near our cable network, don’t worry, we can still connect you with ADSL or ADSL2+).
- Peace of mind support – installed by one of our friendly engineers or our ADSL business broadband is also available with a self-install option (where an existing BT is installed). Once you’re up and running our dedicated UK- based Business Support Team is available 24/7 via our Freephone 0800 number. We’ll move Heaven and Earth to fix the problem in 24 hours. What a difference a day makes.
* The target time for fixes to cable business broadband bundles is 24 hours.
Got a question? Ready to order?
We're here Monday to Friday from 9:00 to 5:00 so give us a call.
Detailed Info
Fast business broadband with coverage across the UK
Your installation in greater detail
Once you’ve placed your order with us, our UK-based Business Support Team will arrange an installation date that’s convenient for you – during working hours, of course. Our average installation time for ADSL business broadband is 20 working days from order acceptance but this may be extended where a new BT line is required.
Currently with another supplier?
No problem. Just let us know when you order and we’ll take care of the rest. We’ll aim to minimise any downtime during the changeover and we’ll liaise with your current supplier on your behalf. You may need to obtain certain authorisation codes first from your current supplier but we'll let you know when you contact us and make the whole process as easy as possible.
How about support?
We’re as good as our word. And we won’t charge you for help. All Business Broadband customers get a Freephone 0800 number to call that puts you straight through to our dedicated UK-based Business Support Team available 24/7, 365 days a year. What’s more, there’ll be a two hour response time to your call and we aim to fix problems within 24 hours*. We’ll always keep you in the loop, so you aren’t left guessing.
Managing traffic fairly
Like most broadband providers, we manage traffic on our network to keep things fast (and fair) for everyone but this only applies to our Business Broadband bundles after 6pm. So our trigger threshold is set so less than 5% of business users will typically be affected.
No traffic management applies during a normal business week (before 6pm daily). As its purpose is to specifically support business users, our bundles offer a higher trigger threshold than some consumer broadband products even when traffic management does apply.
Got a question? Ready to order?
We're here Monday to Friday from 9:00 to 5:00 so give us a call.
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Got a question? Ready to order?
Call us on 0800 953 0180
We're here Monday to Friday from 9.00 to 5.00 so give us a call.
