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Take a look at our accreditations and framework agreements, demonstrating the performance of our products as well as our commitment to customer service.

Getting an accreditation means meeting all the criteria of rigorous security audits and complying with the highest standards. So we’re always working hard not only to achieve these accreditations, but also to renew them – year after year.

We also take all of our framework agreements very seriously, as they are the standard upon which we establish the quality of our products and services.

Below you’ll find some of our accreditations and framework agreements.

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Cisco Gold Partner

Virgin Media Business is a certified Cisco Gold partner. The Cisco Gold Certified Partner designation offers the highest level of credibility in the marketplace. In many instances it’s a mandatory requirement for providing services to government organisations and large corporations. The rigorous auditing of Cisco Gold Certified Partners is intended to ensure that Partners achieve and maintain the highest level of technical capability and support.

Metro Ethernet Forum

Virgin Media Business was the first telecommunications provider in the world to re-certify its Ethernet portfolio under MEF (Metro Ethernet Forum) 9 and 14 service validation structure. The MEF is an independent body dedicated to ensuring quality of service and best practice in Ethernet services. The certification scheme gives end users a high level of assurance that the providers they use conform to rigorous standards and high quality service levels.

Framework Agreements

Public Services Network

We were one of the first organisations in the UK to achieve full Public Service Network (PSN) Compliance Certification as a Direct Network Service Provider (DNSP) – in fact we hold Certificate 001 for DNSP provision. We offer services through many lots of the PSN Connectivity Framework and PSN Services Framework.

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