Help and Advice

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Important changes to your phone service

Read our FAQs and other useful information

Online Support

Welcome to the Virgin Media Business help and support page. Pick a category to get started.​​

Bills and Payments

 
 
 
 

Products and Services

 
 
 
 

Technical Support

 
 
 
 

Help with bills and payments

 
 
 
 
 
 
 
 

Help with products and services

 
 
 
 
 
 

Technical Support

 
 
 
 
 
 
 
 

Latest News

 
 
 
 

Existing Customers

 
 
 
 

Latest News

 
 
 
 
 
 
 
 

Existing customers

 
 

CUSTOMER AREA

 
 

Whether you're a small, medium or large business, this is where you can find links and resources that will help you keep a handle on your services.

 
 
 
 

POWER IN YOUR HANDS

 
 

With our clever MyBill portal, you can see every invoice in one place, view cost breakdowns, make comparisons and customise data for reporting.

 
 
 
 

JUST JOINED US?

 
 

Welcome - it's great to have you on board. We’re going to make your joining process as simple as we can and have put together an overview of what you can expect.

 
 
 
 
 
 
 
 

Ofcom's Voluntary Broadband Speeds Code of Practice

Your minimum broadband speed is now guaranteed

VOLT FAQs FOR SMALL BUSINESSES

We're here to make sure your digital world is running smoothly. Click here for support on your business broadband or O2 business mobile.

 
 

HOME SERVICE

If you're a Virgin Media customer looking for help with your home internet, TV or phone service, please visit My Virgin Media.
 

 
 
 
 

Your online billing portal

Still need help?