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Home page News 2014 Local authorities in London lead the way in shared services

Local authorities in London lead the way in shared services

London has become the first region in the UK to connect all its local authorities and services to the Public Services Network (PSN), as part of the Government’s 2012 shared services agenda. 

All 33 boroughs across the capital are now fully transitioned and migrated to the PSN, through London Public Services Network (LondonPSN) an initiative coordinated for the authorities by London Grid Ltd and powered by Virgin Media Business. The telecoms company is a key partner of the Public Services Network, contributing to a saving of up to £500m* of taxpayers’ money through the digitalisation of public services. 

Virgin Media Business now provides cost-effective communication procurement for all London public bodies in partnership with LondonPSN, following the transition which has been completed in less than a year. 

The shared network, as well as supporting schools and other Public Sector bodies, provides Local Authorities across the capital with essential local access to facilities such as Department of Work and Pensions, the Government Secure Intranet service and the Department of Health N3 service. 

It also encourages data and service sharing across all borough councils, improving efficiency and allowing staff to work more flexibly. This will also help provide a more streamlined and cost-effective service for local residents and businesses.  

Mario Di Mascio, Executive Sales Director at Virgin Media Business, said: “Creating one single network for London councils is a huge step in the right direction towards a truly connected capital. Bringing these boroughs together is not only bringing huge cost savings, but is ensuring that for the first time Londoners can benefit from a completely connected city and its streamlined services.” 

John Jackson, chief information officer for Camden Council, said: “It’s been fantastic to see the momentum this project has gained since we kicked off last year.  I am particularly excited by the potential for savings which a shared service of this magnitude could bring. Experience to date indicates a cost reduction of between 25 and 75 % is deliverable for products and services delivered in this way which, depending on how we develop London PSN as a shared service, could top a billion pounds over the next decade.”



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About Virgin Media Business
Virgin Media Business is the largest business-to-business Virgin brand and part of the Virgin Media group, the UK’s first provider of all four broadband, TV, mobile phone and home phone services. The division prides itself on delivering innovative, high quality solutions that break down the barriers facing UK organisations today.

Businesses and public sector organisations around the country are using the Virgin Media Business network and skilled service teams to deliver far more than just high speed connectivity. 

Staff are located at 40 offices across the country, meaning Virgin Media Business really is closer to its customers. Organisations working with Virgin Media Business include Knight Frank, Telefonica, London Grid for Learning, Hampshire Fire and Rescue and Cambridge County Council.

It has the UK’s only nationwide fibre optic network, carrying 35 per cent of all business broadband traffic and is already able to reach 85 per cent of businesses in the UK. 

Virgin Media is a part of Liberty Global plc, the world’s largest international cable company. Together Virgin Media and Liberty Global serve 25 million customers across 14 countries, helping connect people to the digital world and enabling them to discover and experience its endless possibilities.

To see analysis on the current issues surrounding business-to-business telecoms please visit our blog or get involved at

About London Grid Ltd
London Grid Ltd is a trading arm of the London Grid for Learning Trust (LGfL) which was incorporated in 2001 and owned collectively by the 33 London councils.

LGfL is a special purpose procurement vehicle which has the primary purpose of driving down the cost of broadband and associated services and content for schools and local authorities. The London Grid for Learning connects and serves 2,500 schools with a total user base in excess of 1m.