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Unified Communications

Seamless everyday communication

Overview

Having a reliable way to communicate with colleagues, partners and clients is vital for business life. And Unified Communications has a big part to play.

Unified Communications (UC) makes a huge difference to organisations who have recognised the need for their people to work anytime, anywhere, and on any device.

A unified strategy can result in speedier communications and improved collaboration. Which in turn can bring greater levels of productivity and innovation – all critical areas to differentiate your business.

OUR SOLUTIONS CONSULTANCY

Voice, video, presence, Instant Messaging, emails, conferencing, collaboration tools… These are all standard features of unified communications products, but there are many to choose from and many different ways you can extend or customise them to fit your needs.

We offer a consultancy approach to help you make the right decisions for your business communications.

Choose UC from us and we will:

  • Offer you only the best – we’ve partnered with some of the leaders in UC technology to bring you a range of solutions that we believe supports your business in the best possible way
  • Take time to understand the requirements of your business and the communications challenges you face
  • Be conscious of cost – we understand the investment organisations make in their voice estate and will recommend a solution that optimises your spend
  • Configure the right solution for you
  • Provide flexible, hosted and on-premises solutions
  • Ensure a smooth migration
  • Support you throughout your business transformation

BENEFITS TO YOUR BUSINESS

Bringing all your networked communications together brings many benefits, including:

  • Improved productivity and optimised processes – communications are quicker. And better collaboration means you get more done
  • Enabling an anytime, anywhere workforce – data-sharing, desktop sharing and rich-media conferencing supports mobile and flexible working. Say hello to virtual teams
  • Reduced carbon footprint – jump online instead of jumping in the car or on the train
  • Reduced costs – Unified Communications runs over a single voice, data and video network, simplifying processes, which helps you reduce costs
  • Easy price-per-user budgeting – opex-based pricing model means there are no large upfront costs
  • Flexible scaling – add or remove users depending on the needs of your business

Hosted

Choosing a hosted option reduces costs and management and delivers a consistent service with all your UC updates taken care of. By deploying a cloud solution, your service can grow as your business does.

Add to that a simple price model and you’ve got a fixed monthly price that’s simple to budget for. With charges per user you have the flexibility to choose what you need today and add more when you need it.

Our experts will help you choose the applications and tools you need to fulfill your business needs in the most cost-effective way.

Once in place, simple management dashboards will put you in total control of access permissions and workflows across all your UC tools.

Call us to talk through your options or arrange a call back and we’ll call you .

SKYPE FOR BUSINESS

Skype for Business makes collaboration easy and you can be up and running quickly.

Once configured with your network, all you’ll need to get started is a compatible PC, mobile or tablet with the Skype client loaded and you’re good to go.

You can also choose to communicate with external Skype users as well as integrate with existing Microsoft Exchange services, unlocking a richer set of features and functionalities.

If you want to Skype between sites, we can help you get connected with a secure IPVPN.

UNIFY

Unify is a highly flexible UC offering. With native contact-center capabilities, Unify provides the full customer collaboration package. If you’re connected into the PSN, our service has been certified to Official standard, ensuring the next level of safety that your organisation requires.

If you’re looking to consolidate a multi-vendor voice estate, Unify offers a simple walk-in takeover migration, allowing your business the quickest route to collaboration.

CISCO HOSTED

Cisco is one of the market leaders in unified communications. We’re a Cisco gold partner and have Cisco advanced accreditations.

Based on the Cisco Hosted Collaborations Solution (HCS), you’ll be able to choose from a suite of world-class tools to encourage workforce collaboration.

MT LYNC

This Microsoft solution is ideal for smaller businesses with less users and less complex integrations. We’ll help you decide what’s best by reviewing your current infrastructure together with your communications requirements.

On-premises

On-premises unified comms is ideal for companies who want to own and manage the kit themselves.

If you choose the on-premises option, our experts will support you every step of the way and build a solution that works for your business.

We’ll look at your current network infrastructure and existing estate to see what’s possible and factor in your roadmap for future needs.

If you’re a SoHo/SME, AVAYA IP Office is a one-stop-shop for all your UC needs or if you’re a larger business we offer best in class including Cisco and Unify

You can install the service in one of your locations or enable UC capabilities across your whole estate, whatever is right for you.