HELP & ADVICE
MYBILL – BROWSER COMPATIBILITY
Is there a standard spec of computer needed to use MyBill?
We don't have any recommendations for a computer spec and great care has been taken to optimise this service for use across all browsers. However some older browsers may not fully support the portal and as a result, some users may encounter problems. Our supported browsers are:
- Firefox v50
- Chrome v58
IE6, IE7 & IE8 as browsers do not support many of the visual elements available in MyBill and thus we cannot guarantee that all functionality will work and display correctly
MyBill supports a minimum screen resolution of 1024 x 768, but a screen resolution of 1280 x 1024 is recommended.
How do I change my browser settings in Internet Explorer?
1 - In your browser press Shift & F12
2 - A tech support - Developer Box will pop up
3 - Select the header Browser Mode IE8
4 - Ensure that this is set to Internet explorer 8 (with a tick)
5 - Close the pop up and then press F5 to refresh your page