Apple iPhone 11

One point of contact makes life simple, plus:

• You can keep the same number(s)
• It’s easy to get your mobile or tablet unlocked: call your existing network for an unlock code, put your new Virgin SIM in your device and enter the code.
  

Legals

1.     Available space is less and varies due to many factors. A standard
configuration uses approximately 11GB to 14GB of space (including iOS and pre-installed apps) depending on the model and settings. Pre-installed apps use about 4GB, and you can delete these apps and restore them. Storage capacity subject to change based on software version and may vary by device.

2.     Size and weight vary by configuration and manufacturing process.

3.     iPhone 11 is splash, water and dust resistant and was tested under
controlled laboratory conditions with a rating of IP68 under IEC standard 60529 (maximum depth of 2 metres up to 30 minutes). Splash, water and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty.

4.     Data plan required. Gigabit-class LTE, 4G LTE Advanced, 4G LTE, VoLTE and Wi-Fi calling are available in selected markets and through selected network providers. Speeds are based on theoretical throughput and vary based on site conditions and provider. For details on LTE support, contact your provider and see apple.com/uk/iphone/LTE.

5.     FaceTime calling requires a FaceTime‑enabled device for the caller and recipient and a Wi‑Fi connection. Availability over a mobile network depends on network provider policies; data charges may apply.

6.     Standard Dynamic Range video content only.

7.     Siri may not be available in all languages or in all areas, and features
may vary by area. Internet access required. Mobile data charges may apply.

8.     All battery claims depend on network configuration and many other
factors; actual results will vary. Battery has limited recharge cycles and may eventually need to be replaced by an Apple service provider. Battery life and charge cycles vary by use and settings. See apple.com/uk/batteries and apple.com/uk/iphone/battery.html for
more information.

9.     Testing conducted by Apple in August 2019 using pre-production iPhone11, iPhone 11 Pro and iPhone 11 Pro Max units and software and accessory Apple USB‑C Power Adapters (18W Model A1720, 29W Model A1540, 30W Model A1882, 61WModel A1947 and 87W Model A1719). Fast-charge testing conducted with drained iPhone units. Charge time varies with environmental factors; actual results will vary.

10.   Qi wireless chargers sold separately.

11.   Use of eSIM requires a wireless service plan (which may include
restrictions on switching service providers and roaming, even after contract expires). Not all providers support eSIM. Use of eSIM in iPhone may be disabled when purchased from some providers. See your provider for details. To learn more, visit https://support.apple.com/HT209044.

12.   Wireless broadband recommended; fees may apply.

    
* To identify your iPhone model number, see https://support.apple.com/HT3939. For details on LTE support, contact your network provider and see apple.com/uk/iphone/LTE. Mobile technology support is based on iPhone model number and configuration for either CDMA or GSM networks.

       
** Trade-in values will vary based on the condition, year and
configuration of your trade-in device. You must be at least 18 years old to be eligible to trade in for credit or for an Apple Store Gift Card. Not all
devices are eligible for credit. More details are available from Apple’s trade-in partner for trade-in and recycling of eligible devices. Restrictions and limitations may apply. Payments are based on the received device matching the description you provided when your estimate was made. Apple reserves the right to refuse or limit the quantity of any device for any reason. Value of your current device may be applied towards purchase of a new Apple device. Offer may not be available in all stores. Some stores may have additional requirements.

       
*** Available in Apple Retail Stores to eligible customers with a credit
check and a UK bank account. Requires a 20-month instalment loan with 0% APR from Barclays Partner Finance (a trading name of Clydesdale Financial Services Limited, a wholly owned subsidiary of Barclays Bank PLC) and purchase of AppleCare+. Full terms apply. Click here to see terms.

Virgin Media Business Mobile SIM Special Terms

Inclusive Calls

Plans include UK calls to UK landlines (01, 02, 03) & UK mobile networks. Jersey, Guernsey and Isle of Man mobiles and premium rate telephone services or numbers are excluded from any call allowances. Inclusive text message  and data allowances are for use in the UK only.

When roaming outside of the UK use of data for these services will be charged in line with our normal roaming charges which can be viewed at virginmediabusiness.co.uk/mobileroaming.

WiFi Calling

Must have a Virgin Media Mobile SIM Selected

Virgin Media Mobile handsets only
Device must be connected to a WiFi network
WiFi Calling only works in the UK

See WiFi Calling FAQs

Data Rollover

Any data included in your plan that is not used in any calendar month will be added to your data allowance for the next calendar month. Rolled-over data is used first before your regular data allowance. Data can only be rolled-over once and any unused rolled-over data will expire at the end of the calendar month in which it is rolled over to.

Data-free messaging on WhatsApp, Facebook Messenger and Twitter

Tweets, messages, pictures and videos sent through the above applications on any smartphone will not count towards your monthly data allowance.

Calling functions (voice or video) on these applications will continue to count towards your monthly data allowance, as will live video streaming on Twitter.

Once your monthly data allowance has been reached any further use of data that month including any use of WhatsApp, Facebook Messenger and Twitter, will be charged at a daily rate of £3 per 1GB or part thereof (rounded up to the nearest gigabyte and resetting at midnight each day).