Managed Internet Access
Dedicated, reliable and fast
These days, any organisation that means business needs fast,
reliable internet access. And that’s precisely what our Managed
Internet Access product delivers: it’s fully managed by us (so
there’s no technical or administrative burden on your people),
symmetric (same high speed in both directions) and uncontended (no
one else shares your bandwidth). What’s more, this internet leased
line service includes hardware, a 24/7 helpline, six-hour
problem-resolution, and a choice of speeds from 2Mb to 1Gb* -
ensuring super fast, always-on access for your business-critical
systems and applications. And all at a truly competitive price.
MIA Snapshot
Take a look at our quick guide to Managed Internet
Access.
Key features
- A choice of access circuit speeds between 2Mb
to 1Gb from the customer site to the nearest Virgin Media Business
internet Point of Presence (PoP).
- Fully managed business class Cisco router
provided.
- Range of resilient options available
including dual-homed and multi-homed failover and load-sharing
solutions.
- 24/7 support by friendly professionals.
- Delivered using Leased Lines, Ethernet or
SDSL
Fast
As a leading supplier of business internet access services, we
know that high speed capacity and reliability are critical. We also
realise that no two companies are the same, so we tailor our
Managed Internet Access service speeds, which range from 2Mb to
1Gb, to meet your requirements exactly.
Flexible
You don’t just get a big choice of bandwidths: the really
brilliant feature of Managed Internet Access is that you can flex
your bandwidth up or down, according to your business needs, on a
month-by-month basis. Speed can be varied between 4Mb and 1Gb;
upgrading is simple and quick, with minimal service disruption. How
flexible is that?
Shape your Managed Internet Access service around your
organisation even further by adding associated services such as
security, Virtual Private Network (VPN) connectivity, domain name
registration and hosting plus SMTP mail backup.
Payment Options
Pay the way that works for you. Monthly, quarterly or annual
payment options, together with further discounts for taking out a
contract for longer than 12 months, help you plan and control your
spending, and get the best possible value.
Monitoring
We don’t just continuously monitor and manage your internet
service; we’ll also give you a browser-based reporting facility
that lets you track utilisation and availability in an easy-to-view
graphic format. With unmatched insight into your connection’s
performance, you can track and plan your service requirements very
effectively indeed.
Managed Service
Managed Internet Access does exactly what it says on the tin.
We’ll monitor and manage to the highest standards, from the router
at your site through to our gateways to the public internet
backbone. A first class Service Level Agreement (SLA) is provided
with all of our Managed Internet Access offerings. These are backed
by service credits, which tell you precisely what you can expect
for service availability and restoration times. And our technical
support team is on hand 24/7 to deal with follow-up fault and
support calls.
Resilience
For business critical applications, we can provide a number of
resilient options for our Managed Internet Access service. Our
special MIA pre-sales team will help design a solution to give you
added reassurance. For example, we can give you two completely
independent connections to our network, with automatic switchover
in the event of one of them failing (called dual-homing). And if
you need even greater resilience, our multi-homing option means you
can automatically switch over to an entirely different provider’s
connection, in the unlikely event of a fault with ours.
Got a question? Call us on
0800 953 0180
Features & benefits
Managed Internet Access
Dedicated lines for reliable high-speed connectivity
As you’d expect, our Managed Internet Access services are
delivered via one of our range of business class
routers. Bandwidth and the required functionality will determine
which router’s right for you.
Service Level Agreement
We protect the integrity of your service by providing a first
class business Service Level Agreement (SLA) that’s both
comprehensive and competitive. In the unlikely event that our
Managed Internet Access service fails to meet its targets, we’ll
credit your service.
Services
To keep things simple, our dedicated team of Business Solution
Consultants are on hand to ensure that your requirements are met to
a ‘T’. They’ll happily manage everything from start to finish.
Online reporting
Online reporting is available for you to track
the performance of your connection in an easy-to-view graphic
format via a web browser.
Domain Name Services
Domain names say so much about you.
We’ll register or transfer any on your behalf for hosting on our
Primary and Secondary DNS servers. And we’ll ensure that domain
name records are kept up to date.
SMTP mail backup
Our Managed Internet Access service provides you with the
facility for using the Virgin Media Business
SMTP
backup service as a Secondary server to your
mail server. So if your Primary email server ever becomes
unavailable, incoming email can be picked up by our service, and
forwarded on to your Primary email server once it’s back
online.
Security options
A firewall is an essential component of any internet connection.
A Managed Firewall from Virgin Media Business can be provided
in addition to your Managed Internet Access service to help secure
your business whilst removing the burden of monitoring and
maintaining a firewall solution yourself.
Managed VPN
A Virtual Private Network (
VPN
)
can be deployed in conjunction with your Managed Internet Access
service to provide a cost effective and secure way of connecting
remote sites and remote users to your network applications and
resources.
IPSec VPN access provides cost effective ways to securely
connect remote sites to your centrally hosted applications and
resources. Whether you are a small organisation with only a few
remote sites you wish to connect, or a large organisation with many
distributed sites, we can design a solution specific to your
requirements. By providing a secure, private tunnel between
devices, it's an ideal way to extend your private network across
the Internet.
SSL VPN uses a standard browser to establish a secure SSL
connection to your internal systems. It delivers real flexibility,
removing the burden of installing and maintaining software on any
device and enabling precise control of end users. SSL VPN is ideal
for providing remote access for Employees, Customers and Partners
from any type of end user device, from any location.
Got a question? Call us on
0800 953 0180
Related Products
Managed Internet Access
Dedicated lines for reliable high speed connectivity
Leased Lines
Leased Lines are ideally suited to organisations requiring
dedicated, always-on, fixed bandwidth connectivity between two
points, to transport data, internet or voice traffic. We give you
faster, high quality leased line connections (from 2Mb to 155Mb and
upwards) at really low cost.
Leased Lines
Business Broadband
With fast and reliable internet connectivity having become a
lifeline for UK businesses, you need a partner you can rely on to
deliver the capacity and performance that your business needs - and
that’s where we come in with our blazingly fast 20Mb broadband
offer.
Business
Broadband
Business Phone Lines
For modern organisations that need to be constantly in touch
with their customers, Business Phone Lines are the ideal solution.
Whether you want to make voice calls, have fax lines or dial-up
internet access, our Business Phone Lines offer value for
money.
Business Phone
Lines
Overview
