Skip to content

Home page Help Contact us Customer Services

Contact Customer Services

You can send us a message about using Virgin Media Business products and services using the form on this page. Just fill in your details and we’ll come straight back to you.

We aim to deal with all requests within 72 working hours.

Got a fault? Call us

If there’s a fault with your service, please call us straight away on 0800 052 0800. (We only deal with faults on the phone, because it’s the fastest and easiest way to get the problem fixed.)

Not a business customer?

If you have a question about Virgin Media internet, phone or TV services at home, please go to the Virgin Media Customer Zone.