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Keeping ICT in line with the law

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As far as legal requirements are concerned, employing the right class of network is crucial. Flouting strict rules on the handling of data can meet with dire consequences. So find out how you can make sure your client’s ICT systems comply with regulations.

The choice of a network partner to provide connectivity for your client must take account of many considerations. Few of these matter more than helping meet the list of regulatory requirements that are simply a fact of business life, regardless of the vertical sector in which your client operates.

Whether in the financial services market, the manufacturing industry or the public sector, your client needs ICT systems that comply with the law. With many of these regulations dictating how corporate data must be managed and stored, the wide area networking element of your client infrastructure plays a central role in ensuring your client stays on the right side of the law.

Critical technology

A reliable data network capable of handling large amounts of traffic safely and with no impact on quality or speed is not a luxury - it’s an imperative for every type of organisation, not just major multinationals.
The burden placed on the data network isn’t helped by the vast increase in volumes of corporate information.

Analyst company IDC estimates that corporate data levels are growing globally by 57% a year. Analysts say that the data processing requirements of the financial sector alone are increasing by up to 70% per annum, mainly driven by legislative and regulatory demands.

Security first

‘There are a number of standards for information management security that require companies to look at risks and put in place appropriate controls,’ says Ian Piper, Information Security Manager with Virgin Media Business. ‘Exact regulatory requirements will vary from sector to sector.’

Ian advises anyone looking for a reliable networking partner on a client’s behalf to choose someone with ISO 27001 accreditation. ‘This demonstrates the right systems and services procedures, which can be further enhanced in order to add value for the client,’ says Ian. ‘You don’t just want a service provider who is trying to sell you the cheapest piece of string. You want someone who understands the value of data and the risks that data faces. We’re here to help you get on top of customer requirements on regulatory issues, in case they’re not clear.’

Regulatory pressures on networks – sector by sector

Vertical sectors, such as financial services, demand tough levels of network security as well as ample levels of bandwidth. Institutions like these therefore need to approach the sourcing of critical network infrastructure with great care.

Their network must permit data to be accessed and stored with the least delay possible, necessitating the right class of fibre infrastructure. With sizable backbone capacity and dense fibre coverage, an institution can ensure that performance is up to scratch and that there’s minimal risk of data loss in the event of a disaster. By law, the head office and corporate data centre must be sited in separate locations, requiring resilient, high-speed connections to link them.

Professional services practices and companies in the broadcast and media sectors need a network that ensures safe delivery of large amounts of rich, multimedia data. Solicitors, in particular, are pressured to protect the security of key data, as demanded by their professional code of conduct. Accountants also face regulatory pressure to handle client data securely, due to their role as auditors for major corporations.

Nor is the public sector beyond the reach of the regulator. Local and central government bodies, health authorities, police forces, etc, all face rules about availability of services on the internet. ‘The public sector is distinct from others, in that it will be looking for a connectivity partner with the ability to offer protection of data to Impact Level 2, 3 or higher,’ says Ian.

Any sector that regularly employs a customer’s credit card details, such as retail, must adhere to the Payment Card Industry Data Security Standard (PCIDSS), aimed at protecting a customer’s card data as it moves across a network.

Laws, directives and standards

Basel II

A European law that requires improved risk management from all companies, particularly those in the financial services and insurance sectors.

Sarbanes Oxley (SOX)

A US law regulating financial practice and corporate governance. A UK business with links to the US needs to take account of SOX and must have the network resources to cope with compliance on rules about the handling of data.

Data Protection Act (DPA)

The much feared and often contravened DPA dictates the level of protection that must be afforded corporate data, particularly that which concerns customers. ‘Under the DPA, all organisations have a duty to take reasonable steps to store confidential data securely, especially if carrying out transactions with that data over a wide area,’ says Ian. ‘We can help by looking at the level of data they are working with to ascertain what the risks are and then recommend a solution. We’ll work with both the technical adviser and their customer.’

MiFID

The UK’s financial services watchdog recently introduced a directive called ‘MiFID’, which means transactions no longer have to pass through the London Stock Exchange. To allow trading between a range of widely distributed exchanges requires a low latency network solution.

ISO 27001

Organisations of all types are being pressured to comply with the ISO 27001 standard, which governs information security management.

Further reading

IT magazine CIO reports on IDC’s demand that business security ‘must keep pace’ with data complexity.

http://www.cio.co.uk/news/3202156/idc-business-security-must-keep-pace-with-data-complexity/

Read more about ISO 27001 security accreditation.

http://www.27001-online.com/auditing.htm

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