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Central government

Helping you transform public services

With IT and Telecommunications central to reshaping service delivery around the needs of citizens, it's important that you have a partner that you can trust and rely on. As a leading provider of communications solutions under the Buying Solutions Telecom Networks Framework Agreement, we have an excellent track record of helping Central Government to transform public services. We understand the need to design IT services around the needs of the citizen, to develop modern communication channels and to move to a shared services culture and we have the skills and expertise to help you achieve these goals.

We've helped our public sector clients to cut CAPEX and OPEX by consolidating all their applications to run on one network, ensuring that their networks become more agile and cope better with future demands. Running voice, video and applications over a single system significantly reduces maintenance and operating costs. Our position, as a supplier of solutions for both wide and local area networks, makes us the ideal choice for converging networks. We can also help with areas like security and business continuity too, as technologies like our National Ethernet and Customer Contact Solutions are ideal at making sure that your business stays up and running, no matter what.

Here are some of the areas where we can help you:

  • We deliver consistent customer service through your contact centres, with intelligent call routing that ensures that calls are always directed to the right place. What's more, we can also provide non-geographic numbers like 0800, 0845, 0870 and 0300.
  • Our IP Multimedia solutions for collaborative and remote working allow you to keep your best people by offering them flexibility.
  • We'll securely transfer information between offices and departments with our fully managed IPVPN solutions.
  • Our Metro Ethernet VPN and National Ethernet Solutions ffer all the functionality and performance you’d expect from a Local Area Network, but on a regional or national scale. For voice, video and data traffic, IPVPN offers a cost effective, secure, scalable and fully managed service.
  • From desktop wireless to unified communications, we've successfully delivered more than 600 major LAN projects, as well as being one of the very few providers with Cisco Gold Partner status.
  • We know what ‘mission-critical’ means: we provide a range of fully managed communications solutions to over 70,000 organisations across the UK, with teams in more than 40 locations to support our customers.

Our solutions

Our state-of-the-art network comes from over 15 years' experience of providing solutions for the public sector. Our dedicated public sector division enables organisations to deliver citizen-centric eGovernment services by:

  • Providing access to the community through multiple channels of communication.
  • Joining up government organisations and departments to facilitate the effective flow of information.
  • Providing links with suppliers to maximise efficient procurement methods.
  • Our specialist teams focus specifically on central and local government.
  • Our business solutions consultants, employing the latest technology, can design the right solution for you. Together, we can transform the delivery of public services.

Need more information? Call us on 0800 953 0180 or schedule a time for us to call you back.