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Company history

Our story so far

2010. Virgin Media unveils plans to shake up the UK business telecoms market with the launch of Virgin Media Business. The company pledges to deliver the basics of business, customer service and value for money, brilliantly — and so become the clear alternative to BT.  Mark Heraghty, MD, says: “Over the last three years we’ve invested heavily to put the building blocks in place that mean we’re more than fit to wear the Virgin badge.”

2009. An important year: we give our customers a National Ethernet VPN service. This improves network control, makes businesses more responsive, and helps drive efficiencies by matching bandwidth capabilities to business requirements.

Joel Stradling, Senior Analyst, Business Telecom Services at Current Analysis comments: ‘The launch of a national VPLS-based Ethernet VPN service puts ntl: Telewest Business in a solid position to meet growing demand among UK businesses for Layer 2 any-to-any connectivity. Customers seeking to migrate from less scalable legacy technologies can get a flexible multi-protocol solution backed by CoS and maintain IP routing control, if they so desire. Finally ntl:Telewest Business’ Ethernet VPN is part of a broad portfolio backed by their own national infrastructure, which is difficult for rivals to match.’

2009.  More great news for customers with remote workers. We introduce a brilliantly simple two-factor authentication service to improve positive identification when connecting to corporate networks.

2008.  Another first. We extend our IPVPN Class of Service offering from four to eight — more than any other UK network provider. Which means our customers can apply far more sophisticated prioritisation to key data, voice and video traffic. We also offer an unrivalled seven Classes of Service on our UK wide Ethernet services.

2007.  February sees a big leap forward. Telewest, ntl and Virgin Mobile combine and relaunch as Virgin Media. With 10 million customers and 13,000 employees across the UK, this creates the largest Virgin company in the world. The Business Division continues to be known as ntl:Telewest Business.

May 2007 sees us pick up the ‘Best Security Project’ award at the 2007 IFSEC Security Innovation Awards, for a ground-breaking IP CCTV project with North Lanarkshire Council. And in June, another excuse to break out the bubbly. ntl:Telewest achieves MEF 14 certification. This means our Ethernet product portfolio is still the UK’s industry leader.

2006.  March sees ntl Incorporated and Telewest Global merged into ntl:Telewest. July brings another meeting of hearts and minds: ntl Incorporated acquires Virgin Mobile. It’s a particularly exciting development for UK customers because, for the first time ever, they can buy TV, internet, fixed and mobile telephony from a single operator — the first UK quad-play offering. And right at the end of the year comes proof that the customer is always right — ntl:Telewest Business is voted ‘Best B2B Service Provider for Customer Service’ by the Communications Management Association.

Pre-merger.

ntl Inc history

Telewest history