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Virgin Media Eyes Growth with Launch of Virgin Media Business

Virgin Media today unveiled plans to shake up the UK business telecoms market with the launch of Virgin Media Business. The company has an ambitious strategy that will focus on growing business data, building on a strong track record of double digit growth over the last three years. Virgin Media Business, formerly known as ntl:Telewest Business,  is increasing  investment in its network and provisioning functions to become the clear alternative to BT.  

With 40 offices located across the UK, Virgin Media Business will be able to deliver a highly personalised service to mid-market enterprises and the public sector. It plans to set new standards for the industry, by capitalising on the customer service heritage of the Virgin brand. Unlike its competitors, the company will provide each business customer with their own regionally based, account team to manage their needs.

Neil Berkett, CEO of Virgin Media, said: “Our next generation consumer services, in broadband and video on demand, are unrivalled in speed and quality of service. There is now a significant opportunity to leverage the full power of our fibre optic network in the business telecoms market. Virgin Media Business will take our strong customer-centric approach to a growing and under-served market in which there is a need for a compelling and distinctive alternative to BT.”

Virgin Media Business immediately becomes the largest business-to-business company within the Virgin group. Its launch reflects Virgin Media’s intention to focus strategically and operationally on maximising the commercial potential of its wholly-owned network. This network asset is the only national Next Generation Network in the UK giving the company a significant competitive advantage over BT and other business telecoms providers who do not own their own UK-wide access network infrastructure. It allows the company to innovate by bringing new services to the market and affords Virgin Media Business with economies of scale that it can pass on to customers.

Mark Heraghty, managing director of Virgin Media Business, said: “We have big ambitions for Virgin Media Business. Delivering fabulous fundamentals - great service, good quality and value for money - is at the heart of our strategy. Over the last three years we’ve invested heavily to put the building blocks in place, which means we’re more than fit to wear the Virgin badge.

“In the last 12 months in particular, we’ve started to reap the rewards of that focussed investment. Projects such as working with the Hampshire and Isle of Wight Partnership (HIOW) to deliver a cutting-edge £90 million network that will transform public services in the region are testament to our ability to drive and underpin radical growth. Our customers’ success is ours and, as Virgin Media Business, we’re committed to investing in the things that are important to our customers,” he said.

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About Virgin Media Business

Virgin Media Business is the UK’s only telco with a nationwide fibre optic Next Generation Network. Launched in February 2010, the company aims to bring the Virgin philosophy to the business telecoms market. Providing innovative, high quality solutions built on brilliant customer service.

Virgin Media Business is the largest business-to-business brand in the Virgin group. With a strong product portfolio that includes its market leading Ethernet services. It uses its network asset in order to create bespoke tailored telecoms solutions for its customers. Employees are located at 40 offices across the UK, allowing Virgin Media Business to be closer to its customers in every sense. 

Previously known as ntl:Telewest Business, organisations working with Virgin Media Business include London City Airport, Arqiva, Hampshire and Isle of Wight Partnership and South West Water.

 

About Virgin Media

With almost 10 million customers, Virgin Media is the UK's first quad-play provider of broadband, TV, phone and mobile.
The company is one of the largest residential broadband providers in the UK, using a unique fibre optic cable network to deliver next generation ultrafast internet access of up to 50Mb to just over half of all homes. Combined with a high speed ADSL service and mobile broadband products, Virgin Media is able to offer broadband internet access to virtually the entire country.

Virgin Media has the UK’s most advanced TV on demand service and is the only TV platform to carry BBC iPlayer. It is the second largest provider of pay TV, was the first to launch a high definition TV service and offers a high-specification, HD-ready V+ personal video recorder.

The company operates the most popular virtual mobile network in the UK which, when launched, was the world’s first such mobile phone service. It is also one of the largest fixed-line home phone providers in the country.
Virgin Media also owns Virgin Media Television (VMtv) which runs seven entertainment channels, including Virgin1, LIVING, Bravo and Challenge. VMtv is a 50 per cent joint partner with BBC Worldwide in UKTV, which consists of ten channels including Dave, G.O.L.D., Watch and Alibi.

With operations based entirely in the UK, Virgin Media Inc. is listed on the NASDAQ Stock Market (VMED) and the London Stock Exchange (VMED).
For more information, go to http://www.virginmedia.com/

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